Información de contacto
Ejea de los Caballeros, 50600 Zaragoza
Titularidad
Private
Opiniones
La Residencia Villa de Ejea recibe opiniones muy polarizadas que reflejan tanto aspectos positivos como problemas graves. Mientras que algunos usuarios destacan el buen trato profesional y la dedicación del equipo con los residentes, otros reportan preocupaciones serias sobre la falta de transparencia en actividades, trato irrespetuoso del personal, desaparición de pertenencias de residentes y problemas de facturación. Estos conflictos sin resolver han generado descontento significativo entre las familias de los residentes, algunos de los cuales consideran acciones legales.
- conchita pueyo
This care home needs to publish more about the residents! We don't know what activities they do. In other care homes, everything is perfectly transparent, without secrecy, but not here. People outside don't know what's happening with the residents, and the activities aren't shown. It's a very pleasant care home.
- Kasty Sacer
I think it's a disgrace that our elderly residents have to put up with rudeness and rude replies, apparently from a cleaner. Although I don't know her name and I'd rather not, because it's not the first time I've heard it; it's happened quite a few times in the last few months. All I know is that she's a foreigner and apparently a young girl, and that's the least of it if she treats our relatives the way they deserve, considering what we pay each month! It's outrageous! But my recommendation is that they address this because if we continue to hear rude comments about our loved ones, both myself and other relatives of residents are considering filing a complaint in court.
- Tamara Iglesias
Great team of professionals who treat all residents with care and dedication.
- Uncas Uncas
Our uncle died, we went to collect his belongings and to our surprise, several things were missing, including the electric wheelchair charger. Then they had overcharged us for a month. We complained, they told us we were right, but they didn't even refund the overcharged month. It was awful.
- Jose M Pérez Martinez
Good management, human quality in the staff and very well cared for residents
