Sobre esta residencia
Clinica “El Fontan” abre sus puertas en el año 1979 de la mano de Simeón Guisuraga
Información de contacto
Nava del Rey, 47500 Valladolid
Titularidad
Private
Opiniones
La Residencia El Fontán presenta un balance profundamente negativo según las experiencias reportadas por familiares de residentes. Aunque una reseña menciona que la atención es "muy buena", la mayoría de testimonios denuncian negligencia grave, falta de personal, sedación excesiva, desnutrición, deshidratación y deficiencias higiénicas que han resultado en deterioro acelerado y fallecimientos de los residentes. Adicionalmente, se critica la política restrictiva de visitas y la falta de reembolso ante muertes prematuras, lo que sugiere una institución con serios probl
- adrian macias
Not at all recommended. My grandmother has been in this nursing home for almost two years. When she arrived, she was a vital and energetic person, a bit of a troublemaker and stubborn due to her illness. I imagine her temperament was the reason she was sedated day in and day out. She was sedated even when I went to visit her. After the first few months of the pandemic, I was finally able to see her, and the shock I got was heartbreaking. She was nothing like herself. She was confined to a wheelchair, couldn't speak or open her eyes, her hair was falling out in clumps, and in general, she wasn't herself at all; you could say she was practically a vegetable. A few months later, the nursing home was quarantined due to an outbreak that unfortunately affected my grandmother and landed her in the ICU, resulting in her death. I think putting her in the nursing home was one of the worst decisions I've ever made. I understand that it's not easy to care for so many elderly people, and it's better to have them sedated and in wheelchairs. It's a shame they end their lives like this...
- Mariano Prieto
I have two experiences at this care home, one with my mother and one with my father. My mother, who had Alzheimer's, went in there and within two months she was no longer walking. I took my father straight to the hospital with dehydration, sepsis, and other issues. There was complete neglect from the staff. The day I took him, he only asked for water; apparently, they didn't have any there... he never left the hospital. Shortly after I moved my mother to another care home, she started walking again.
- JOSE FELIX BENITO SANCHEZ
Well, it certainly leaves much to be desired. To put it mildly, this nursing home is terrible. My father was only there for eight days before he passed away, but it was during a heatwave, and they put him in a room next to the window even though the other bed was free. It was incredibly hot; I had to use a fan, and on the sixth day, I told them to move him to a different bed, which they did. And now for the best part: they charge you €1,200 a month, and the poor man dies on the eighth day, and don't think for a second they refund you a single penny. They're incredibly clever.
- Ana María Fuertes González
My aunt, 93 years old with senile dementia but eating and walking perfectly, had the misfortune of being admitted to this nursing home in November 2021 and died there on April 7, 2022. She was in Plaza Real de Zaratán (very well cared for, by the way), but, for financial reasons, we applied to the regional government of Castilla-La Mancha for a nursing home, and they granted it to her within a few months, I suppose because she didn't have children. Two months after arriving here, she was admitted to the hospital for dehydration because she wasn't eating. The nurse at this nursing home advised that she undergo surgery to insert a tube into her stomach to feed her food, something the hospital doctor advised against for a 93-year-old with dementia. They readmitted her for a second time, and since she was in the hospital for several days, she returned to the nursing home in a wheelchair and never got up again. No rehabilitation or anything. Soon after, she developed an ulcer on her tailbone from sitting in the chair for so long, an ulcer that quickly became infected. That's what I call neglecting my aunt and having a LACK OF HYGIENE!!!! There wasn't a third admission, although she still didn't eat. They called me to go see her because she was already very ill, and that night she died. Over these five months, very often, using COVID as an excuse, they wouldn't let me go to the nursing home and kept me from seeing my aunt for 15 days; they didn't care that I had all my vaccinations. Not a day goes by that I don't regret leaving my dear Aunt Carmina there. Ladies and gentlemen at the nursing home, you need to hire more staff. You can't have two people for such a large place. The elderly aren't animals or things that can be left sitting there or in a corner for hours. Some elderly people need help eating, not leaving their plates there like you would leave them for a dog; if they don't eat it, you take it away, period. And please, let the healthcare staff be more sensitive. My opinion of this nursing home? If you love your loved one, don't leave them there.
- Monica Baraja Sandoval (Monipa)
The care of the elderly is very good, but they've left us almost two months without being able to see or speak to our loved ones. And now they've implemented a new law that only allows two people to be with our elderly relatives in the street. What are those of us who travel from out of town, who go many kilometers to see them, supposed to do? Since when is there a limit on visitors in the street? This is the only nursing home I know of—and there are many—that enforces these rules. Because in the other nursing homes that haven't had any cases, they don't have these restrictions.
