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RESIDENCE

Ballesol Salamanca

Santa Marta de Tormes, Salamanca4.1/ 5

Sobre esta residencia

La mejor residencia para personas mayores en Salamanca - Te mereces todo lo mejor, te mereces Ballesol. Descúbranos.

Información de contacto

Santa Marta de Tormes, 37900 Salamanca

Facilidades

  • Habitaciones individuales

Servicios

  • Médico
  • Fisioterapia
  • Terapia Ocupacional
  • Podología
  • Peluquería
  • Lavandería
  • Limpieza
  • Cocina propia
  • Animación sociocultural
  • Enfermería
  • Trabajo social

Titularidad

Private

Opiniones

Ballesol Salamanca recibe opiniones muy polarizadas: mientras algunos usuarios elogian ampliamente la dedicación, sensibilidad y profesionalismo del equipo, especialmente en cuidados paliativos y atención personalizada, otros reportan problemas graves como falta de personal, negligencia en la atención nocturna y deshidratación de residentes. Aunque varias familias destacan haber tomado la decisión correcta al elegir la residencia, las críticas negativas señalan discrepancias entre lo prometido y lo entregado, lo que sugiere inconsistencias en la calidad del servicio.

  • Begoña Moreno

    We want to thank all the professionals at Ballesol for the care and attention you've given both my mother and us. From the very first moment, you've put us at ease and answered all our questions and met our needs, making us feel confident in our decision. We know your work isn't easy, and we want you to know how much we appreciate your hard work. Thank you for everything you do and the way you do it. You're a fantastic team.

  • Anais García

    I was so fortunate to be able to spend my father's last month there, because it wasn't easy. I can only express my gratitude for their excellent work and their incredibly kind and caring treatment in his final moments.

  • Sara Martin

    My grandfather wasn't well cared for during his stay. The water was too thick, and he arrived at the hospital dehydrated. When he asked for care at night, he called and was ignored. I don't recommend it to anyone. The people seem nice, but everything they tell you is a lie. He's now in another nursing home and couldn't be happier.

  • mamen sanchez

    Our experience was not good at all. There was a lack of staff and a lack of respect shown to some residents (the fact that they are unwell doesn't give them the right to treat other residents disrespectfully; they are there precisely because they are unwell). Frankly, we were quite dissatisfied. That's why we only stayed for three months, enough time to realize the poor management.

  • M.Nieves Rodríguez Jiménez

    I would like to thank all the professionals who work at this residence. From the very first moment, you notice the tranquility, affection, and closeness with which they treat the residents and their families. My mother was only there for two months, but we realized we had made the right choice. Nothing is perfect, but I believe that making sure our elders are comfortable, well cared for, and have a dignified end is the best thing we can do for them. Your work has far exceeded our expectations. You have supported and cared for my mother at all times, especially as her life was fading away. I want to highlight your sensitivity, your professionalism, your constant attention... THANK YOU FROM THE BOTTOM OF MY HEART