Sobre esta residencia
Fundación Catalina Suárez - Residencia de Tercera Edad "La Purísima Concepción"
Información de contacto
Madrid, 28007 Madrid
Facilidades
- Capilla
Servicios
- Médico
- Peluquería
- Lavandería
- Limpieza
- Cocina propia
Titularidad
Private
Opiniones
La Residencia La Purísima Concepción recibe críticas muy negativas de los usuarios, quienes denuncian una falta grave de personal, recursos y atención hacia los residentes dependientes, así como la falta de empatía del equipo médico. Además, se reportan problemas significativos de comunicación y atención al cliente, con trabajadores que no responden a las solicitudes de información ni cumplen con sus promesas de seguimiento. En conjunto, estas opiniones reflejan una experiencia muy insatisfactoria que desaconseja esta residencia para personas que requieren cuidados especializados.
- Isa rit
"The purest disappointment." I'm sorry, but it can't be described any other way. Lack of staff, lack of resources, lack of care... It's not a place for totally dependent people; they don't get the care they need. It's as if they weren't people, very sad... Furthermore, the medical team showed a lack of empathy and interest in dealing with elderly people and their families, which surprised me. I wouldn't recommend this place.
- Karmen GP
It was shameful. We went to apply for a place for my mother. The social worker was in a meeting and said she would call to schedule an appointment. This was on September 2nd. Because it was urgent, we called every day and they always told us the same thing: that she was in a meeting and would call us back. It's now September 19th and we haven't received a single word. Our experience couldn't have been worse.
