Sobre esta residencia
Infórmate sobre los servicios e instalaciones de nuestra residencia de mayores Punta Galea, situado en Las Rozas (Madrid)
Información de contacto
Rozas de Madrid (Las), 28290 Madrid
Facilidades
- Habitaciones individuales
- Terraza
- Capilla
Servicios
- Médico
- Fisioterapia
- Terapia Ocupacional
- Podología
- Peluquería
- Lavandería
- Limpieza
- Animación sociocultural
- Estancias temporales
- Enfermería
- Psicología
Titularidad
Private
Opiniones
Orpea Punta Galea recibe principalmente evaluaciones excelentes de familias que elogian el profesionalismo, dedicación y trato afectuoso del personal hacia los residentes durante años de atención. Sin embargo, existe una reseña gravemente preocupante que denuncia negligencias médicas serias, incluyendo deficiencias en higiene y supervisión que habrían contribuido a la muerte de un residente, lo que contrasta significativamente con las demás opiniones y sugiere la necesidad de investigar a fondo las prácticas de cuidado de la residencia.
- andres comenge moreno
My grandmother Narcisa lived at the Orpea Punta Galea residence for nine years, and I can only express my deepest gratitude. The care and affection she received during that time were exceptional. All the staff—nurses, caregivers, doctors, and management—always demonstrated great professionalism and compassion. It was clear they genuinely cared about her well-being and made her feel at home. The facilities are always clean, well-maintained, and adapted to the needs of the elderly. Furthermore, communication with the family was always excellent. Thank you for all these years of dedication and for taking such good care of her.
- Maria Luisa Rodriguez González
Durante este año, mi cuñado, Tomás, ha estado atendido en la unidad de grandes dependientes y el trato ha sido muy bueno, con gran cariño por parte de todo el personal. La doctora y la enfermera siempre pendientes de su evolución.. gracias a todo el personal
- Victoria
Good afternoon. I've had a family member at Bouco Punta Galea for over 10 years. I'm incredibly grateful to all the staff. Each person in their role performs invaluable work. The way they care for the residents is truly commendable. I never saw a single unkind face; on the contrary, they care for them with immense patience and affection. My rating is 9.9. I'm not giving them a 10 because nothing in this world is perfect. Thank you all for everything.
- F.V.R.
Bouco Punta Galea is an exceptional residence. My mother is in the special unit due to her cognitive impairment, and the care she receives, like all the other residents, is always loving, respectful, and very humane. The staff stands out for their professionalism and, above all, for their great compassion. As a family, it gives us enormous peace of mind to know that she is in such good hands. Best regards.
- Oscar Fuente
“Disappointing Experience with Bouco Punta Galea Residence” My experience with this residence has been very negative due to the lack of attention and proper care for the residents. In our case, we observed serious irregularities in the treatment of a family member, including deficiencies in hygiene and medical supervision. We found contradictions in their own medical records, especially regarding the care provided after a fall. Furthermore, subsequent medical reports showed the presence of old gauze in the patient's mouth and signs of dehydration, demonstrating a lack of supervision and proper protocols. We tried to get answers from management, but the lack of transparency and evasion of responsibility have been frustrating. These kinds of situations are unacceptable when it comes to the well-being of vulnerable people. Especially when the end result was the death of my father due to severe dehydration and the presence of gauze in his mouth, which led to ischemia and subsequent gangrene. If you're looking for a residence for a loved one, I recommend exploring other options where care is a real priority and not just an empty promise.
