Conoce la residencia Los Nogales Reina Victoria en Madrid
Residencia geriátrica en Tetuán con equipo médico 24h, enfermería, fisioterapia y actividades adaptadas para mayores válidos y asistidos.
Información de contacto
Madrid, 28040 Madrid
Facilidades e instalaciones
- Aparcamiento
- Ascensor
- Baños adaptados
- Biblioteca
- Cafetería
- Calefacción
- Capilla
- Comedor
- Fisioterapia
- Gimnasio
- Habitaciones individuales
- Jardín
- Peluquería
- Sala de actividades
- Sala de estar
- Televisión
- Terraza
- Wi-Fi
- Zonas comunes
Servicios destacados
- Acompañamiento
- Animación sociocultural
- Atención personalizada
- Baño geriátrico
- Cocina propia
- Cuidados paliativos
- Enfermería
- Estimulación cognitiva
- Farmacia
- Fisioterapia
- Lavandería
- Limpieza
- Médico
- Nutricionista
- Peluquería
- Podología
- Psicología
- Servicio religioso
- Talleres y actividades
- Terapia Ocupacional
- Trabajo social
- Transporte adaptado
Titularidad
Privada
Calcula tus ayudas para esta residencia aquíOpiniones
La residencia "Los Nogales Reina Victoria" recibe opiniones polarizadas que destacan la calidad profesional y empatía del equipo médico y de cuidados, con acceso fluido a la dirección y un trato considerado hacia las familias, aunque algunos usuarios señalan preocupaciones sobre la adecuación de recursos y personal. Sin embargo, las críticas más severas se centran en problemas de gestión práctica como ruido excesivo del timbre de entrada en horarios madrugadores que afecta al barrio, desaparición de pertenencias de residentes y una brecha entre la imagen proyectada
- Cristina Gonzalez
My aunt was in this care home for just a few months because she arrived already very ill. They treated me well; I think the medical team made the right decisions at every stage, trying to alleviate her suffering with the resources available to them. The current situation makes everything much more complicated and painful, but I think that overall, the team that cared for my aunt was loving and empathetic. When I went to collect her belongings, everything was neatly folded. I have experience in other care homes because I have two other aunts who have been in different residences, and without a doubt, this is where we were treated best.
- juan moreno
My mother has been there for four years, and I think the staff are excellent. It's true that it's very expensive (all nursing homes in Madrid are), and it wouldn't hurt to have more staff, but unlike other residences, here you can access the management and the medical team whenever you want, and they treat you very well. Regarding another comment, in my case, there hasn't been any overmedication at all, partly because I've been very attentive to it.
- MARIA LUZ LOPEZ DELGADO
Everything is a gallery and an image, but the elderly don't receive adequate care. I don't accept that the owners claim to have 30 years of experience; that doesn't justify the care, which is certainly inadequate. Personal belongings (watches, etc.) sometimes disappear. The management has a good image, with no regard for the fundamentals of the treatment and well-being of the elderly. Not recommended.
- Irene Moreno Lorente
My complaint is as a resident of this area. Since they installed a new doorbell a few months ago, the sound of which is directed out into the street, it's been unbearable. Every day, the workers coming in wake you up at 6:00 a.m. And it's not just a one-off thing you can put up with; it's more than 10 rings at that hour every single day. I know several neighbors have gone down to complain, but they don't care. I don't even want to imagine what it will be like when summer comes and everyone's windows are open. It's not right that they're disturbing people's sleep. I think there are other doorbells that are just as effective that don't emit sound into the street. Does anyone know what can be done about this?
- Luis Morcillo Navarro
I've been quite upset since the entrance bell to the care home was changed. After carefully observing its operation, especially in the early morning hours, to document the extent to which Decree 2414/1961 of November 30th, which approves the Regulation of Annoying, Unhealthy, Harmful, and Dangerous Activities, is being violated, I discovered that the nurses and nursing assistants on the morning shift change don't change their clothes inside the building. Instead, they do so in an annex accessed through a door about one meter from the main entrance. Once dressed in their work clothes, they usually go to the main entrance in small groups, ringing the bell about 15 times in less than 10 minutes because they don't travel in groups; as I mentioned, they go in pairs. This constant and annoying ringing can occur between 6:30 and 8:00 a.m., depending on the day. I find this disrespectful to the neighborhood, insensitive, and unprofessional—a lack of civic responsibility that I cannot understand why no action is being taken. Among the most logical measures, to avoid having to file a complaint (a last resort I hope will be necessary), I suggest: 1- Eliminating any noise and confirmation announcements from the answer bell—it's unnecessary since the bell inside can ring—at least during quiet hours; for example, from 10:00 PM to 9:00 AM. 2- Coordinating a single entrance for all nurses and assistants to prevent this constant stream of people entering. 3- Providing a changing area INSIDE the facility itself, or at least an entrance from inside, not from the outside. In short, adopting all appropriate measures to avoid disturbing the neighbors' rest. I hope you will use all available resources to promote harmonious coexistence so we can avoid having to take more drastic measures. All the best
