Información de contacto
Zaragoza, 50016 Zaragoza
Titularidad
Private
Opiniones
La Residencia de ancianos Nuestra Señora del Alba recibe opiniones muy polarizadas: mientras algunos usuarios destacan la atención profesional, cariñosa y dedicada del personal, así como el trato personalizado incluso en momentos críticos, otros expresan preocupaciones graves sobre la falta de personal cualificado, deficiencias en las condiciones de las instalaciones y cuidados insuficientes que habrían resultado en complicaciones de salud. Las experiencias varían significativamente según el caso, lo que sugiere una calidad de atención inconsistente.
- Mari Carmen Gallego Pina
I can't comment on residences for people who are capable of living independently, as that wasn't my experience. I can say that I took my 93-year-old mother, who had a high level of dependency, there. She was accepted on July 25, 2024, and on August 12, 2024, she was taken to the emergency room and admitted with the following diagnoses: drowsiness, extremely low blood pressure, signs of severe dehydration, and purine urine. Her family was notified of her critical condition. That was the diagnosis. She passed away a few weeks later. I think that says it all.
- María Gloria Onofre Franco
The best choice I could have made for my aunt. The residence isn't very big, but it provides excellent care. I took my aunt there when she was very ill because we couldn't care for her at home. They looked after her with great affection and professionalism until the very end. The staff were very caring towards her and our family. The director helped us until the very last moment.
- Fernandj
The care home has very few qualified staff, and you can't be with the person in the care home in a room, on the terrace it's cold and the staff are smoking a lot. And from 9:30 they have the people up sitting in armchairs from 1936 and they can't even go to bed in the afternoon. Pathetic.
- manuel ruimonte
Short staff and too much tobacco in the garden
- Pablo Aína
Very friendly service and attention to detail that is greatly appreciated.
