Sobre esta residencia
La Residencia para Mayores Albufera, en Madrid, cuenta con todo tipo de servicios: ✓ Atención médica personalizada ✓ Entorno privilegiado. ▷ ¡Contacta!
Información de contacto
Madrid, 28053 Madrid
Facilidades
- Jardín
- Terraza
- Biblioteca
- Televisión
- Aire acondicionado
- Calefacción
- Videovigilancia
Servicios
- Médico
- Fisioterapia
- Terapia Ocupacional
- Podología
- Peluquería
- Lavandería
- Limpieza
- Transporte adaptado
- Comedor
- Cocina propia
- Talleres y actividades
- Estimulación cognitiva
- Estancias temporales
Titularidad
Private
Opiniones
DomusVi Albufera presenta opiniones extremadamente polarizadas, con la mayoría de residentes y familias reportando serias deficiencias en la calidad de la atención, incluyendo negligencia en el cuidado básico, insuficiencia de personal, incumplimiento de servicios contratados y condiciones higiénicas inaceptables. Sin embargo, una reseña positiva destaca la amabilidad del personal y la buena disposición en los trámites administrativos, lo que sugiere que mientras algunos miembros del equipo demuestran dedicación, la residencia carece de los recursos y la organización necesarios para
- Familia Vl
It's 11 p.m. (I'm editing this to say you've been making noise until 1 a.m.) and there's some construction going on, both today and yesterday. Banging and a jackhammer can be heard from the street. This is a very good time for the well-being of the residents and the neighbors around us. This demonstrates the empathy you have for the people you care for.
- Sara Ferreira
I went to see my aunt and found her asleep on the third floor, I thought it was strange but I didn't give it any importance, we took her down to the garden and no matter how hard we tried to wake her up she couldn't wake up I decided to take her to the doctor at the residence, her oxygenation was too low, her blood pressure was rock bottom, her pulse was very low and wheezing in her bronchi, I decided to take her to the hospital. She had an infection in one of her lungs, I don't know what would have happened if I hadn't taken her to the hospital it's a shame that they don't realize how the elderly are, now she is still in the hospital and she is recovering favorably, even her legs that were very swollen are much better.
- javier gonzález sanz
It's a shame that my grandfather had to spend the last days of his life constantly surrounded by rudeness, curt replies, and a persistent smell of urine on the floor where he was. He could spend hours with a wet diaper, and no one would notice until his family approached him. Perhaps a lack of professionalism and resources made the difficult decision of placing him in a care home even harder, as this particular residence lacks even the most basic care services for dependent individuals. (On the day of our visit, it goes without saying that it wasn't at all because of the area where my grandfather was; they showed us the fourth floor for "able-bodied" residents, with better views, better decor, and cleaner rooms.) Not all the staff are like that; I'm speaking for most. Sometimes they were overwhelmed because there simply aren't enough workers for all the residents. I sincerely advise anyone considering placing a family member in a care home to look elsewhere.
- Isabel Gallego
The rooms are far too small for someone who uses a wheelchair. Physical therapy is in a group setting, not individual as stated in the contract. It's not even available every day. The food is appalling. They're losing weight instead of maintaining their health. And where's the chapel? None of these residences live up to their promises. You ask for an invoice and it takes them over two months to send it. What a disaster.
- Marta C
Despite the good intentions and smiles of most of the staff, the truth is that this center is not equipped to care for elderly people in need. There's chaos with the medication, they don't change diapers at night (after 13 hours) unless you raise a huge fuss every single day, they don't take care of the diabetics' diets (they bring them sugary foods), they get urinary tract infections (understandable, with thirteen hours in diapers), gastroenteritis... They call the caregivers at night and no one shows up. They don't have enough staff to care for so many people. There's a doctor who is very unpleasant, whose only message is to accept that your relative is sick/elderly and is going to die. And, of course, that's exactly what would have happened if we hadn't taken our relative out of there and rushed them to the emergency room with a terrible infection. The negligence is constant. With what they're paid, they could certainly provide better care.
