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RESIDENCE

DomusVi Chantada

Chantada, Lugo2.9/ 5

Sobre esta residencia

La Residencia para Mayores DomusVi Chantada cuenta con todo tipo de servicios: ✓ Atención médica personalizada ✓ Entorno privilegiado. ▷ ¡Contacta!

Información de contacto

Chantada, 27500 Lugo

Facilidades

  • Jardín
  • Capilla
  • Televisión
  • Calefacción
  • Videovigilancia

Servicios

  • Médico
  • Fisioterapia
  • Terapia Ocupacional
  • Peluquería
  • Lavandería
  • Limpieza
  • Transporte adaptado
  • Comedor
  • Cocina propia
  • Talleres y actividades
  • Estimulación cognitiva
  • Estancias temporales
  • Cuidados paliativos
  • Centro de día

Titularidad

Private

Opiniones

DomusVi Chantada presenta opiniones muy polarizadas: mientras algunos familiares elogian la dedicación del personal y la calidad de atención recibida, otros denuncian graves deficiencias en la medicación, el cuidado médico y las condiciones de las instalaciones, incluyendo casos de sobremedicación con psicótropos, falta de cumplimiento de tratamientos prescritos y recursos insuficientes. Las críticas más severas cuestionan la sostenibilidad del modelo de gestión empresarial y señalan problemas sistémicos de mantenimiento, personal y dignidad en el trato a los resid

  • MERCEDES LOPEZ GARCIA

    My father has been there for almost three years, and I can only express my gratitude for the care he has received. I've been quite persistent on the phone and in person, and they've always treated me with such kindness and care. Special mention goes to Jose and Sabrina at reception for their incredible patience, and to Sonia for her joy in announcing the move, without meaning to slight the rest of the staff with whom I haven't had as much contact. Thank you for everything, and although we know that resources are limited, the professionals are far more than that.

  • Fatimattt Morais

    My mother was there for a year, where they gave her so many pills that she ended up with her head always down (her chin was touching her chest, she could barely look into her eyes). One night they told me that she would be transferred to the hospital (when I tried to talk to her on the phone the same day and saw that she couldn't even vocalize and I told the infirmary). A report of a discharge from an overdose of psychotropic drugs was issued. After that, I spoke with the management of the center, where I had already requested a transfer of residence, which was approved shortly after the incident and she was transferred to another residence where her new doctor, Aitor, stabilized her medication, and she was back to being straight-headed and having fluid conversations.

  • Iria reigosa sesto

    Today marks two months since my mother passed away. I want to warn other families not to leave their loved ones in this care home. In my case, my mother had been there for three years because of my father. I tried to bring her with me, but since he was her guardian and visited her regularly, I couldn't do anything for her. I feel frustrated and powerless about it. Every time I visited her from Vigo, I saw her wasting away, and it's no wonder because the care home is awful. The facilities are old and poorly maintained; I remember them putting out buckets to stop the leaks. The shared rooms were tiny, and there was also a staff shortage. In my mother's last week of life, I remember seeing only one caregiver for 20 rooms in the wing where the most vulnerable residents were supposedly kept. I remember asking for a spoon to give her water with thickener, and they gave me a butter knife because they didn't have one at the time. And they were charging €2,100 for my mother—what an outrage and a real disgrace! I could go on giving examples of what a terrible nursing home it is, like the clothes that disappear, and don't be fooled by the fact that they're labeled with names. What's more, I went to collect her things when she passed away, and two items I had given her were missing. In short, they have absolutely no respect for the deceased, and it's just despicable. In fact, this was the trigger for me to write this review, because when the manager gave it to me, she just blurted out, "That's how it is." No, that's not how it is; it's what we as a society are allowing to happen. I just want to make one last thought, and then I'll finish. I think this society is making a huge mistake. The management model has to change. These big companies are running a fraudulent business, and we are all complicit in it. We don't realize that we can all end up like my mother, who didn't deserve to end her life that way. She was the best mother in the world and a wonderful person; I, her daughter, and everyone who was lucky enough to know her say so. That's why, on her anniversary, I'm writing this letter so that her death isn't forgotten and so that cases like my mother's can be prevented. Rest in peace, Mom.

  • Silvia

    They didn't administer the anticoagulant treatment my grandmother was prescribed, and she died of a pulmonary embolism. The care was terrible; they don't take into account the patient's dietary preferences. For them, it's easier to give pureed food than a soft, easy-to-chew diet... and many other things like that.

  • Montse Lopez

    A few months ago, I had to admit my mother to a nursing home. At first, I was worried about how she would feel there, but she quickly adapted. The entire staff is very friendly, and the care my mother receives is excellent; they are very attentive to her needs. I feel at ease knowing she's in good, professional hands.