Sobre esta residencia
Porque Creemos, Creamos y Crecemos con cada una de las personas que forman parte de nuestro grupo, un grupo en el que:
Información de contacto
Piélagos, 39478 Cantabria
Servicios
- Centro de día
Titularidad
Private
Opiniones
La Residencia Virgen de Valencia presenta serias deficiencias según las experiencias de los familiares, con críticas unánimes sobre la falta de personal, ausencia de actividades de rehabilitación y estimulación, e importantes problemas de higiene y organización que han resultado en emergencias médicas y deterioro de los residentes. Aunque se menciona que algunos miembros del equipo son dedicados, están claramente desbordados, y la brecha entre las promesas ofrecidas y la realidad es considerable, lo que hace que los usuarios desaconsejen categóricamente esta residencia.
- Mariona S
A disaster. My grandfather was in this care home and it's not well run. There are too few staff both day and night, they rotate too often, and there's no oversight. Rehabilitation physiotherapy is only 10 minutes, two days a week, and the rest of the time people are left sitting. When the rehabilitation staff changes, there's no communication and no monitoring. This care home is not suitable for improvement. I do not recommend it.
- Paula Martínez
According to one resident's experience, he doesn't like the treatment he receives and some of his belongings have gone missing. When we went to visit, people were bored in a room doing nothing for an hour, and before we left they were shouting for us to stay. It was clear they were so bored they were simply waiting to die.
- mar maravilla
During my stay, my mother was admitted to the Valdecilla Emergency Room many times for accidents that were never recognized, and the reports later prove it. All due to a lack of staff. Poor cleanliness and a very bad smell in every room. It was a real struggle with the marked clothes that disappeared... I would never recommend this to anyone, no matter how desperately needed, because the promises vary from reality to reality.
- Juan Sanz
My father spent his last days here. This center went from having two nurses to none; the rehabilitation activities they advertise were nonexistent, as were the stimulation activities; hygiene is severely lacking, and the organization is deficient. There are good people on the team, but they are overworked and (almost certainly) work in poor conditions. During his stay, my father suffered several bouts of dehydration, one of malnutrition, and an infected bedsore. There was also poor cleaning and even a bad smell... among other things. You have to fight to get even remotely decent conditions.
- Lucía Manjón
My father was in this nursing home, where they told us he would be treated very well with physical therapy... and so on. Nothing, there was never any therapy. The people who were actually in charge, besides not having much knowledge about, for example, how my father should be fed, also had no intention of informing us about hygiene routines (it was obvious there was no such routine). The conditions he was in were outrageous. If I could go back...
