Información de contacto
Chiclana de la Frontera, 11139 Cádiz
Titularidad
Private
Opiniones
El Centro residencial para mayores Novo Sancti Petri presenta opiniones muy divididas que reflejan inconsistencia en la calidad de atención. Mientras algunos residentes elogian las instalaciones, los jardines, la comida equilibrada y el personal atento, otros reportan preocupaciones graves como deterioro físico inexplicable, posible administración excesiva de medicamentos, falta de higiene, infraestructuras deficientes y personal insuficiente. Las críticas más severas cuestionan la transparencia del centro y sus prácticas de atención, lo que sugiere que la experiencia varía considerablemente y que ex
- Elvira Fernandez
The center is very beautiful, with lovely gardens. The staff is very attentive to the residents' needs, and the food is excellent. They inform you of the menu weekly, and it's balanced and healthy, appropriate for their age. They also keep you informed of any problems or needs that may arise. They organize many daily activities, including a weekly outing and events. Obviously, it's the residents' home, so if we want them to experience a sense of calm and tranquility, we need to let them know we're going there. This allows them to make time for the visit and helps with the center's organization, just as if someone were visiting your home and would let you know beforehand. There's no need to give a day's notice if you want to take the resident for a walk; just enough time for them to be ready when you arrive. That's my opinion, at least so far. And I'm very grateful to the residence and all the staff who care for my mother. Warm regards and a big hug to them all. I'm adding a photo of how I brought her home because she didn't want to leave, and how she is now.
- Yolanda Cherbuy Zorrilla
If you truly care about your family member, don't admit them to this care home. My grandfather entered the facility in full possession of his physical faculties; he walked perfectly, was independent in using the bathroom, and spoke normally (considering his dementia), but otherwise, he was independent. After several visits to the center to see my grandfather, we realized that his condition had deteriorated significantly. The care home requested a walker from us, even though he was walking perfectly. After several visits, he seemed like a different person: thinner, paler, unable to speak, unable to walk, wearing diapers, etc. The care home and its director are incompetent and only interested in money. As one of his many grandchildren, I couldn't do anything but complain to the family and the care home. My grandfather was going to the emergency room in Puerto Real due to his condition, and after tests and other examinations, the diagnosis was malnutrition. Therefore, the care home isn't providing him with the necessary nutrients. And to say they drug them... So the residents won't cause any trouble... I'm a healthcare worker at a hospital and I was investigating this nursing home. Several doctors told me their stories confirming that this facility does indeed give pills to residents to keep them quiet. My grandfather definitely died there. To say it was a rather strange death is an understatement. The nurse called us saying the ambulance had taken him to Puerto Real. We immediately told her to take him to the hospital, and her response was, "No, we haven't arrived yet, we'll let you know." Two minutes later, she called us back and told us he had died. The ambulance picked him up, he drove off at the roundabout, and he died. Then they transferred him to the nursing home after he was already deceased (I looked into this and, knowing the situation, I know beforehand that it's not legal to do that). We arrived at the nursing home and waited two hours to see the body. They took us to a room that was 30 degrees Celsius (86 degrees Fahrenheit) outside. The air conditioning wasn't working, the room was filthy and infested with cockroaches, and the body was in a bag in circumstances... well, I won't go into them. This summer marks two years since his death.
- Reyes Nieto
A very beautiful place and setting for our seniors. I've visited the residence several times as I was interested in seeing the facilities. The visit was perfect and all the staff were fantastic; the excellent organization is evident. Without a doubt, a very pleasant place.
- Julia Gallego
Most of the staff is very friendly, but the center needs a major overhaul. The doors aren't wheelchair-accessible, some beds are broken, the outdoor furniture is very dilapidated, to say the least, the food is subpar, and diapers and medication are sometimes missing. Furthermore, there is a lack of staff, as it takes a long time to care for the elderly. The garden should be improved, as they have a very nice outdoor space that could be opened for visitors. In short, the center needs to be improved and more staff hired.
- maria jose exposito
It's a closed-door care home. We went to ask for information for my relative, and I have to say we left very disappointed. They gave us a very cursory tour of the facilities. Our visit coincided with lunchtime; there were many elderly residents and not enough staff to properly attend to everyone. Visiting hours must be arranged a day in advance... in short, we left in a hurry. These kinds of rules shouldn't exist. The freedom to visit your relative whenever you want, even within reasonable hours, should be the norm, because otherwise, it gives the impression of a lack of transparency. We naturally declined the placement.
