Sobre esta residencia
La Residencia Matacàs se centra en el cuidado integral del adulto o anciano ofreciendo un hogar más allá de un servicio.
Información de contacto
Sant Adrià de Besòs, 08930 Barcelona
Facilidades
- Biblioteca
Servicios
- Médico
- Psicología
- Peluquería
- Lavandería
- Comedor
- Servicio religioso
Titularidad
Private
Opiniones
La Residència Matacàs presenta una experiencia muy polarizada según los usuarios: mientras algunos elogian la limpieza, los espacios amplios y la calidad de la comida, la mayoría de las críticas negativas coinciden en señalar una grave falta de personal que genera negligencia, trato apresurado e incluso lesiones sin justificación en los residentes. Las opiniones positivas sugieren que cuando el servicio funciona bien los cuidados son adecuados, pero los testimonios más críticos indican problemas estructurales y de comunicación que requieren atención inmediata.
- José Rodríguez Venegas
There's a constant shortage of staff. Those who are there are overwhelmed! This directly impacts the stressful treatment of users, who deserve the best and are constantly rushed! I don't blame the workers "directly," but the company should be better regulated and react now to this lack of resources—it's sure to be profitable!
- Mei Cortada
They take great care of my grandfather, he loves the food, and everything is spotless! I highly recommend it.
- Josep Guixé Ancho
Too many patients for too few staff. Bruises, bumps, and scratches on our loved one without any justification. Neglect, lack of control, and inconsistencies. This residence is not recommended at all.
- Jose Maria Villar
Bright and spacious, with a separate visiting room that respects the privacy and tranquility of the patients, very clean, and the staff were very friendly.
- Adaya Bermudez
My aunt had a terrible experience at this facility. She left as soon as she could. She must have been there for about three months. She's very clear-headed and told me about the inconsiderate and inhumane way the elderly are treated, and that she can't speak to anyone at the facility.
