Información de contacto
Barcelona, 08035 Barcelona
Titularidad
Private
Opiniones
La Fundació Albà - Hospital de Sant Miquel recibe críticas abrumadoramente negativas sobre la calidad de la atención, con múltiples denuncias sobre falta de personal cualificado, negligencia en el cuidado de residentes, pérdida de pertenencias personales y caídas no supervisadas que han resultado en lesiones graves. Aunque una reseña destaca las instalaciones espaciosas y el entorno agradable, esta opinión positiva es ampliamente superada por testimonios que describen un servicio deficiente, falta de empatía del personal y un ambiente que los usuarios califican como ina
- Esther Vernoy
This center is a disaster, understaffed and poorly attended to. They lose everything—shoes, clothes—and nobody knows anything about it, even though everything has been labeled since day one. The cleaning is barely adequate; it's best not to go into details... I'm waiting for a place in a new center where they take better care of people.
- Vicenta Espejo
Excellent service to a family member during the years they lived there. The rooms are spacious and sunny. The surroundings are beautiful, and you can park on the premises.
- Ramon José Traveria Fillat
Giving them one star is a huge effort and generosity. They don't take good care of the elderly; they send them to the hospital naked with only a sheet, they fall, and by the time they realize it's too late. They don't take any care of their personal belongings; they lose everything. The lack of empathy and affection makes the treatment they receive more like torture than being in a place where they care for you and make the last days of your life enjoyable. I don't want to think what they would say tomorrow if they received the treatment they are giving our elderly, who are people with feelings and ailments, but above all, people. Truly, lamentable service.
- RICARDO PAMPLIEGA MIGUEL
My father entered this nursing home walking and independently for basic daily tasks, and within a week he was in a wheelchair and wearing diapers. The staff had little experience and were not involved in the care and attention of the elderly. When faced with behavioral changes caused by my father's illness, they dealt with them solely with painkillers. Activities were very limited and not adapted to the residents' needs. The facilities were very old. The large garden area was poorly maintained, with four broken plastic chairs and two tables for everyone. Summary: A shame!
- Dolors Garcia
There should be qualified and compassionate staff, not just people focused on making money. They take no responsibility if you're robbed; nobody knows anything. If someone falls, nobody knows anything; all they do is yell at people who have difficulty getting up. Honestly, there are too many elderly people and not enough staff. There are always new people who have no idea about medical conditions. The staff is awful; they don't help the elderly at mealtimes, and the elderly don't eat, they skip meals. And on top of that, there are people with aspiration pneumonia, falls, and broken joints. This place is frightening. It's shameful that people who have worked their whole lives have to depend on nurses, especially Carolina, who can't do anything right! They don't deserve this treatment. Thanks to them, my father is going to die. If he hadn't broken his hip and hadn't had all the complications that resulted, he would be better off, despite his Alzheimer's. I've had to endure so much. They blamed my father for his broken teeth; first they burned them, then they broke them. Every day they reminded me how bad my father was going to be, words from the social worker and the nurse Carolina. The other day I had to call an ambulance; they brought him to me vomiting, and food was coming out of his nose and mouth. Three days before, a doctor called me to tell me that my father couldn't swallow anymore, that I knew what was going on. Three days later, he was admitted with pneumonia; his right lung was full of food, and I'm waiting for them to call me with the news of his death. I hope they treat these people the way they treat others. They know very well that if someone with his condition suffers a broken hip, their life expectancy is much lower. My father went hours without being seen; who knows when he fell. They called me the next day, and I could go on and on about how they dress him when he has visitors, about his clothes disappearing, torn, and shrunken. Furthermore, they took him to the hospital naked, completely ignoring me, even though I've fought for my father. It's a shame that this fall has made everything even more complicated, and now we have to wait for the tragic outcome.
