Información de contacto
Capdepera, 07589 Baleares
Titularidad
Private
Opiniones
DomusVi Capdepera destaca principalmente por su equipo de profesionales amables, dedicados y comprometidos con el bienestar de los residentes, ofreciendo una atención cálida y de calidad que genera gran satisfacción entre las familias. Sin embargo, existe una crítica significativa sobre la gestión y liderazgo del centro, señalando falta de empatía en la toma de decisiones y problemas en el control de calidad de la atención. En general, la residencia parece excepcionalmente positiva en lo relativo al personal de contacto directo y las actividades, aunque presenta desafíos importantes
- Dani Pascual Ahlsdorf
The management team does a great job, with excellent communication and efficiency in resolving any issues that arise. The staff is very pleasant, friendly, and approachable. Management is always willing to help and resolve any issues with great dedication. This center has excellent professionals. Our entire family is very satisfied and grateful.
- Odalis Esther SOSA Batista
When it comes to our elders, we always want the best, and this center undoubtedly meets all the essential requirements to feel like family, even if they're not at home. Naturalness, warmth, and at the same time, a high level of professionalism characterize each of the staff members. Without a doubt, it's one of the best options (if not exceptional, let alone the best) to entrust with the care of our loved ones. Plus, it's located in a beautiful setting. Spectacular! 👏
- Nicolás Cooper
The truth is, the employees do what they can, but the person in charge of management and decision-making is not qualified for the job. What I'm saying here is based on demonstrable evidence, including the quality of the care provided, a lack of empathy, and decisions made by the center's manager, such as denying access to the elderly person's family member simply because of their demeanor, or rather, because they pointed out shortcomings in her performance. And there are many other issues. But at this center, the client is always blamed. The only way to see change is with a suitable and qualified person in charge of the staff, resources, and, above all, quality control of the care provided at this center.
- Antònia Navarro
We had the pleasure of participating in one of the activities of the residence and we could not be more grateful. Every month they hold a special activity for people who have birthdays, and they invited us to perform a line dance performance for all the residents. It was a very nice experience. We are very happy with the treatment we received from all the staff of the residence. They are very kind and attentive, making both the residents and us feel at home. Thank you very much for your welcome. We would love to participate in future activities again!
- Leidy Johana Jaramillo Restrepo
I'm very satisfied with the staff; they were very friendly and helpful. Management was always very responsive and willing to listen and help with any issue that came up. Their commitment and human touch are evident. I have nothing but kind words and gratitude for the team at this center.
