Información de contacto
Sinlabajos, 05215 Ávila
Titularidad
Private
Opiniones
La residencia presenta una brecha significativa entre experiencias, con algunos residentes recibiendo cuidados excepcionales y atención personalizada que permite una vida activa y acompañada, mientras que otros casos documentan negligencias graves en la supervisión, comunicación con familias y atención médica especializada que resultaron en consecuencias fatales. Las críticas más severas señalan que la residencia prioriza a pacientes menos dependientes, dejando a personas con demanda de cuidados complejos sin la atención y el seguimiento médico necesarios.
- fernando arevalo
Unfortunately, our experience at this nursing home was very negative, and I think it's important to share it so other families can make an informed decision. Our father fell on his fourth day of stay, and they kept it a secret from us. That same day, during our visit, we realized he couldn't move his leg and was unable to stand. We asked the staff, but no one knew anything. Only at the end, as we were leaving, did they mention it. The next day, they called us informing us that he had a broken hip and was being admitted to the hospital. After 28 days of hospitalization, we returned to the nursing home in worse condition, much more dependent. At this point, he needed much more care, and the overworked staff and often general lack of interest meant that, over the course of another four days of his stay, our father worsened and was readmitted. This time, his condition deteriorated severely, with poor food intake, severe dehydration, and extreme frailty. The next day, he died of hypernatremic dehydration, severe malnutrition, and a stroke caused by the discontinuation of the anticoagulant, according to the hospital doctors. One of them encouraged us to report our father's situation upon his admission. For us, his family, it has been painful and frustrating, so we cannot recommend this nursing home. People like our father need close, supportive treatment, empathy, and a lot of attention. He had severe dementia, was totally dependent, and I believe he was alone and ignored in this situation. They offer many activities, but they are not adapted to people with these disabilities. I understand that there are many people who have been successful; unfortunately, that was not the case for us.
- Severina Dominguez Muñico
At this nursing home, they don't bother waiting for the elderly to adapt. They have a waiting list, and you have to understand that it's a business, and that it's easier to care for people who aren't complicated to treat. Therefore, if your relative is a bit problematic because of their illness, it's better not to take them there, because they tell you to take them, because they can't care for them there... But the worst thing is that, in our case, we took him with an ischemic ulcer on his toe, which looked very bad, and they hadn't even told us about it, nor were they treating him properly. It was probably an oversight, because I don't think any healthcare professional would be capable of such negligence on purpose, but this could have serious consequences, because in older people, with poor circulation and blood sugar, these wounds can be very difficult to heal.
- ASOCIACIÓN Cristo de los Remedios
Fortunately, Dioni died with the smiles of his granddaughter, his daughter, and his son-in-law in his eyes. He was fortunate to have seen them before he passed away, as they visited him often and brightened his days and evenings. He never missed a hand to hold. On the contrary, he felt very loved, accompanied at all times, and fortunate to have enjoyed his granddaughter in his arms so many afternoons. You never know when that day will come... but he did know he was going in peace. The same peace that all of us who were with him in his final days hold in our hearts, although chance, only by chance, decided it came suddenly. If he had known he was leaving, he would have already taken care of saying goodbye, as he did with his daughter and granddaughter every day. Rest in peace, Dioni. A great man.
- Gamazan69Gabi@gmail.com Martin
A spectacular place to leave our elderly relatives who need all kinds of care. My father has been in this residence for almost four years now, and I haven't seen anything like it. If you want verifiable proof, you'll find it the moment you step through the door. You won't smell anything but cleanliness, you won't see any elderly person with a stain, and you can even eat there. Another verifiable proof is that there are never any vacancies; you have to join a waiting list. And it's not just because of the personal care and the residence itself, but also because of all the activities they offer to keep the residents from being idle. Unfortunately, my father can't do many of them, but they offer him others that he can. You'll never see an elderly person sitting in a chair. Well, I won't say more because you'll think I have some involvement in it, and nothing could be further from the truth. That's why I don't understand the one-star review; I don't think they even know the residence.
- jose luis colino
On March 13, 2023, my uncle Dioni passed away in this nursing home, forcibly isolated from those who loved him. Fortunately, every day he was hospitalized, he had a hand to hold and a smile to look at, because some of us made sure he knew there was someone who loved him. RIP.
