Información de contacto
Soto del Barco, 33125 Asturias
Titularidad
Private
Opiniones
La Residencia San Juan presenta una situación contradictoria: mientras algunas familias elogian el trato humano, la dedicación del personal y la calidad del cuidado recibido, otras reseñas denuncian un deterioro grave en las instalaciones, negligencia en la atención, comida de baja calidad y prácticas comerciales cuestionables como depósitos no devueltos y cobros arbitrarios. Esta disparidad sugiere posibles inconsistencias en la calidad del servicio o cambios significativos en la gestión de la residencia a lo largo del tiempo.
- Mª Jesus de la Fuente Callejo
This residence has been in complete decline since the previous owner retired. From the rooms and the cleanliness to the general disarray, the food is especially appalling. Fruit is completely unavailable, not even a single banana. The yogurt is made with powder and water, and the food is often spoiled. The care provided to our elderly residents is appalling. They don't look after them at all. The vast majority of the caregivers prefer to be in the lower part of the residence rather than attending to the residents. The clearest proof is that of the 24 residents this residence used to house, only about 11 remain. Since I haven't been in contact with anyone inside the residence for some time, I don't know the exact number. I strongly advise against anyone taking their elderly relatives there, as this residence desperately needs humanity, professionalism, and compassion.
- eva gonzalez
This care home is not equipped to care for people with special needs. From the insufficient staff and the dilapidated furniture in the rooms to the poor quality food, I wouldn't advise anyone to take their loved ones there.
- Ramon Tirado Trelles
They charge a €500 deposit when the resident arrives and don't return it when they leave. They also quote a price but charge whatever they want, promising to call back but never doing so. The food is catered by another residence they own and brought here in a van. Any leftovers from lunch are packed in Tupperware for dinner. It's truly shameful.
- Conchi Fuentes
Our most expressive thanks to all the people who work at the San Juan Residence, from management to assistants. Thank you for taking care of José as if he were your family. We couldn't choose a better place for him to be. Human treatment, with all affection towards all users. We will always remember you. We would 100% go back there. I hope you are there when I need to be in a residence. Thank you. Family of José Fuentes
- Maria Victoria Perandones Moreno
My grandmother passed away a week ago after spending the last 18 years at the San Juan nursing home. The care she received was exceptional; we felt they loved her as if she were their own grandmother. It couldn't have been better. The staff were wonderful, and the director, Isabel, was a truly lovely person, always concerned for all the residents.
