Sobre esta residencia
La Residencia Spa de Felechosa es un proyecto social abierto e intergeneracional en un espacio privilegiado perteneciente al Grupo Montepío.
Información de contacto
Aller, 33688 Asturias
Facilidades
- Biblioteca
Servicios
- Estancias temporales
Titularidad
Private
Opiniones
La Residencia de Mayores La Minería recibe opiniones muy polarizadas: mientras que varios usuarios elogian el cuidado excepcional, la comunicación personalizada con familias y las buenas instalaciones (especialmente el spa), otros critican duramente la gestión, la falta de responsabilidad, discriminación entre residentes y dificultades importantes para comunicarse con los familiares internados. La calidad de la atención parece depender mucho del personal específico y del tipo de residencia (privada vs. pública), lo que sugiere inconsistencias significativas en los servicios ofrecidos.
- Rick Alonso
They provide exceptional care for our Dad as the family lives outside of Spain this is crucial for our peace of mind. They gone well beyond their jobs doing video calls and sending us occasional pictures. They advised us of a recent health risk early enough for all of us to get flights back to Spain to be there. During this time we could see the high level care being given to make our Dad comfortable. We can see, hear and feel that my Dad is well cared for. Cristina is exception with communications and information. Ruben is a truly amazing and attentive carer who manages our Dad very effectively and communicates with us too.
- Marcos tomas Rodríguez melian
Excellent service, dedicated team, and impeccable customer service. Well-maintained facilities and a family atmosphere. Highly recommended.
- Adelaida Campo Quiňones
The management is unacceptable, a disgrace. Problems arise and they refuse to take responsibility. The worst part is they discriminate regarding Christmas gifts: if you're from the private residence, you get presents, but if you're from the public one, you don't. And the care of the residents in all aspects leaves much to be desired; it's pure business.
- Spb
The spa is great. Small but with everything you need. If you're not prepared, you can buy flip-flops, swimsuits, and a swim cap. They have a hairdryer. I really liked it. The staff were fantastic. Very friendly.
- María Fernández
The facilities are very good. The staff, especially those who answer the phones, are terrible. You call to ask about a relative and they always make up some excuse to avoid speaking with them. They're always stalling. Or saying they're busy at the moment. It's like a cult. There's no way to actually speak to the relative. And that way there's no way to know if they're okay or not.
