Sobre esta residencia
La residencia de mayores en Zaragoza de Emera dispone de habitaciones dobles e individuales. Centro acreditado para personas mayores dependientes
Información de contacto
Zaragoza, 50015 Zaragoza
Facilidades
- Habitaciones dobles
- Terraza
- Sala de estar
- Capilla
- Aire acondicionado
Servicios
- Médico
- Fisioterapia
- Terapia Ocupacional
- Podología
- Peluquería
- Lavandería
- Comedor
- Cocina propia
- Servicio religioso
- Animación sociocultural
- Centro de día
Titularidad
Private
Opiniones
Emera Zaragoza presenta opiniones muy divididas, con usuarios que elogian la limpieza, el trato del personal y la calidad de la atención a los residentes, mientras que otros reportan un deterioro significativo en los últimos tiempos, especialmente tras cambios en la dirección, con problemas de falta de personal, higiene deficiente y gestión inadecuada de pertenencias personales. La residencia parece haber experimentado un cambio negativo en su funcionamiento, lo que ha llevado a varios usuarios a presentar quejas formales a las autoridades competentes.
- teresa minguillon
My mother was there for four years; it was fine at first, but the last few months have been awful. They changed the director, and it's been terrible. There's not enough staff, and the hygiene is lacking. It's been a very unpleasant experience. Several family members and I have filed complaints with the IAS (Andalusian Social Institute).
- Tane
Senior living residence. Spotless and clean. Excellent treatment of families and residents. Various rooms depending on the resident. Good food and a large outdoor area. Moderate price. Outside with bars and terraces for strolling and socializing. Highly recommended.
- Susana Valero
It works worse every day, despite the complaints, I don't recommend it, the management team washes their hands of our requests.
- Sara Fernandez
My mother was there for about two and a half years. The care was wonderful, and the elderly residents were very well looked after. I have no complaints, except that when I went to collect my mother's jewelry, it wasn't there; supposedly, they were keeping it safe. I also never understood how her dentures went missing.
- Begoña Barcelo Rozas
I'm happy with the care my mother receives. The staff I interact with are very kind and always willing to help. It's been a very difficult few months, and I think they've handled the problems well. The only thing that could be improved is the control of residents' personal belongings.
