Sobre esta residencia
Somos conscientes de que el sector de la tercera edad no solo requiere de una buena gestión, sino también de una perspectiva social, con un trato humano, respetuoso y enriquecedor. Nos hemos esforzado por conseguirlo, tratando a cada residente como uno más de la familia, escuchando, atendiendo y cuidando con grandes profesionales que ponen de manifiesto nuestros valores.
Información de contacto
Salinas de Pisuerga, 34810 Palencia
Titularidad
Private
Opiniones
La Residencia Río Pisuerga presenta opiniones muy polarizadas: mientras varios familiares elogian el trato excepcional, la profesionalidad del personal y la calidad del servicio durante estadías prolongadas, otros reportan serias preocupaciones sobre seguridad (caídas durante el período de adaptación), falta de atención al residente y actitudes irrespetuosas del personal, particularmente en la recepción de fines de semana. Estos contrastes sugieren inconsistencias significativas en la calidad de atención y en el comportamiento del equipo según turno o circunstancias.
- M
*1 Star: An Intolerable Experience 😡* I am outraged by the treatment I received at this nursing home. For the second time, the person in charge of reception on weekends and holidays refused to give me complaint forms, even though I have every right to request them. Their attitude was unacceptable; they shouted at me and treated me with contempt. How are we supposed to resolve problems if we aren't allowed to voice our complaints? The lack of professionalism and respect for family members is unacceptable. I hope they will be provided next time.
- Conchi Garcia Sanz
My mother has been there for three years now, and I can tell you that my experiences have been wonderful, both as a staff and as a center, from the cleaning ladies, assistants, director, social workers, and receptionist—the treatment was unique and very special.
- mar araña
My experience at this nursing home leaves a lot to be desired. The first day we left, they already fell. They're supposed to have an adjustment period, so they don't pay attention to them. And three days later, they fell again. Thank goodness she only had bruises on her knee and arm. And the person in charge of calling the family about what happened spoke of very bad names.
- Andrea Castillo
My grandmother was there, and I must say she was delighted. The service is impeccable. Very professional.
- Sidy Semega
I am Sidi
