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RESIDENCE

Residencia Geriátrica As Caldas

Carballiño (O), Ourense4/ 5

Información de contacto

Carballiño (O), 32500 Ourense

Titularidad

Private

Opiniones

La Residencia Geriátrica As Caldas recibe evaluaciones muy contrastadas que reflejan inconsistencia en la calidad del servicio: mientras que la mayoría de usuarios elogia el cuidado atento de los cuidadores, la comodidad y el trato amable hacia los residentes, existe una crítica grave sobre la desorganización administrativa y falta de profesionalismo en la gestión de citas y comunicación con los familiares. Esta disparidad sugiere que aunque la atención directa a los mayores es generalmente satisfactoria, hay problemas significativos en la coordinación y el servicio al cliente que merecen

  • Arrosconchícharos PN

    My name is Montse. This afternoon (10/15/2019), I had an appointment with Nieves at 4:30 p.m. to see the center and discuss the details of my father's situation, since Nieves herself had told me a few days earlier that there was a spot available. I arrived at the nursing home (from Santiago) and not only was there no spot, but this person had also left minutes before. On the phone, she told me that her colleague hadn't told her the spot was reserved, that she couldn't let me know because she didn't have my phone number, and that I didn't deserve to keep the appointment to tell me. My bewilderment, and that of the center's employees, was outrageous. That's the treatment I received today. Thank you for the rudeness.

  • Adrian Gonzalez Puga

    Excellent service. You never lack anything. You'll feel right at home.

  • Antonfreas fp

    Excellent care for the elderly. The caregivers are very caring.

  • Maria Del Carmen Gonzalez Parente

    It's a place I really like 👍👍👍

  • Rebeca Fernandez

    Lovely people with our elders