Sobre esta residencia
El Centro Residencial López Rumayor es un proyecto de la Fundación López Rumayor: cuidado de mayores en un entorno sereno y humano en la sierra oeste de Madrid.
Información de contacto
San Martín de Valdeiglesias, 28680 Madrid
Facilidades
- Habitaciones individuales
- Capilla
Servicios
- Médico
- Fisioterapia
- Terapia Ocupacional
- Psicología
- Podología
- Lavandería
- Cocina propia
- Servicio religioso
Titularidad
Private
Opiniones
El Centro residencial Juan Pablo II ha experimentado un deterioro significativo en la calidad de sus servicios tras un cambio de dirección, con múltiples quejas sobre la disminución de la calidad alimentaria, el cierre de espacios sociales como la cafetería y la falta de profesionalismo en la atención médica y de cuidados. Aunque una reseña destaca la dedicación del personal en casos puntuales, predominan las críticas graves sobre negligencia, falta de protocolos adecuados y desatención a los residentes, lo que genera preocupación importante entre los familiares sobre el nivel de cuidado
- L. K.
They're only interested in money! Elderly people abandoned at Christmas with no doctor or director to talk to when a problem arises—only assistants!... Needless to say, I don't recommend anyone leave a loved one at this "Juan Pablo II" facility in San Martín de Valdeiglesias. The quality of services and care has visibly declined in three years, while prices have increased inversely to the quality, especially this past year with the change in management: Before, the food was delicious home-cooked; now it's low-quality and tasteless, and the fruit is overripe. Before, it was a lively bar; now it's a dark and miserable place. And there's much more to say... A disgrace for a non-profit foundation!
- Feli Muñoz
We are deeply saddened by the behavior of the nursing home staff, whose handling of the case I am about to describe leaves much to be desired: Our 96-year-old mother fell in her room, and they deemed it appropriate to take her to the hospital by ambulance. She arrived wearing nothing but a nightgown, freezing cold, and after tests, she returned to the nursing home at 4:30 in the morning with a fever of 6 degrees Celsius, coughing and with a runny nose, as she also had a respiratory infection. This lack of professionalism and sensitivity towards our elderly residents is unacceptable. We believe it is vitally important to have a protocol in place to prevent such deplorable situations.
- Lola Rodríguez
I would never take a loved one to this nursing home. My experience was horrible. They stopped feeding my mother without telling me, and I'm her daughter. They also didn't allow me to give her water. She died a few days after being like this. I strongly advise against taking a loved one to this nursing home.
- Victoria Romero
A nursing home with true dedication and vocation for caring for the elderly. Unfortunately, our beloved María de las Nieves couldn't stay for long due to her delicate health. I want to thank all the staff who were attentive to her care at all times, showing great patience and love. The surroundings are beautiful. It offers excellent nursing care and excellent services to ensure you feel comfortable at all times. Thank you for everything.
- francisco martinez
I have a relative who is in the care home and we were very happy with the nursing home but they've changed management and things have gotten worse. There's no hairdresser because she's been discharged but they haven't given us another one. They've closed the cafeteria which was a social center especially for the elderly who looked after them and got them a coffee or whatever they needed and where they could socialize. The snacks and food have gotten worse. The fruit is smaller, they're given more processed pastries and before it was more homemade. The gardens are drying up and it's sad to see them. The feeling is that all the staff are burned out and angry, so in the end it's only the grandparents who suffer the consequences. If things continue like this and get worse, we'll have to meet as relatives and act accordingly so that this improves and comes to a good end. I really don't know who's in charge, but I would like them to take action on the matter.
