
Información de contacto
Martos, 23600 Jaén
Titularidad
Private
Opiniones
La Residencia de mayores Nuestra Señora de los Desamparados recibe opiniones extremadamente polarizadas: mientras la mayoría de usuarios elogia el excelente trato del personal, las instalaciones espaciosas, la calidad de la comida y la variedad de actividades organizadas, una reseña crítica denuncia negligencia grave en la atención médica, falta de consideración con los residentes y sus familias, y un precio de €1,700 mensuales desproporcionado para la calidad recibida. Esta disparidad significativa sugiere posibles inconsistencias en la calidad del servicio o
- Carmen Jimenez
One of the best care homes in the province, with excellent signage, spacious grounds perfect for walks, and very attentive and friendly staff. The food is a 10 out of 10; my grandfather says everything is delicious. I also have to mention that they organize many activities for our seniors and invite us to participate.
- María Martínez
Excellent service. The manager is a sweetheart. My mother is delighted, and we are thrilled.
- María Jesús Ortiz Hernández
This is the last place I would ever put a loved one. The value for money is shameful, as we were paying around €1,700 a month for inadequate care and utterly deplorable treatment of the elderly person and their family, primarily by the management of the residence. The elderly person was cared for with extreme neglect, without any consideration for their personal needs, and at times, even in a contemptuous manner. In the case of my relative, who was diabetic, there were times when the glucose meter was turned off and the battery was dead. One of the most alarming incidents was when I myself, with no medical knowledge whatsoever, had to detect through a phone call that my relative was unwell and had to go to the residence to check if everything was alright. That same afternoon, my relative was diagnosed with a stroke from which they could not recover. If you care about your family members, never allow them to enter this place which, amazingly, can be called a senior citizens' residence.
- Jesús HL
A wonderful place to entrust our elderly to, with highly skilled, caring, attentive, and competent professionals. It also boasts excellent facilities and services to ensure they have everything they need.
- Francisco Camacho
Highly trained staff. Excellent care and attention for the elderly. Family-like treatment. It's as if both the residents and their caregivers are part of one big family. With all the services: hairdressing, podiatry, nursing, etc.


