Información de contacto
Cádiz, 11005 Cádiz
Facilidades
- Televisión
- Aire acondicionado
Servicios
- Médico
- Podología
- Peluquería
- Cocina propia
- Talleres y actividades
- Centro de día
- Voluntariado
- Fisioterapia
Titularidad
Private
Opiniones
La Residencia San Juan de Dios recibe críticas abrumadoramente negativas sobre la calidad de atención, higiene y trato del personal, con residentes saliendo sucios, mal vestidos y negligentemente cuidados, además de políticas restrictivas que limitan las visitas familiares y falta de transparencia en las instalaciones. Una única reseña positiva destaca el profesionalismo durante la pandemia de COVID-19, pero queda completamente eclipsada por denuncias de descuido severo, falta de empatía del personal, problemas de seguridad y costos excesivos que los residentes describen como
- Ines Gonzalez Fernandez
Miguel, the nurse, was awfully unsympathetic. When I tried to ask about my mother, he cut me off mid-sentence and ignored me. I know him well and I try not to ask him anything. He's unfriendly, unpleasant, and a bad person.
- Jose Martin Sierra Iñiguez
The interview was awful. I just wanted to know if my mother had legs that were still useful to her. If so, it would cost me 2175 euros for a shared room, and if she didn't and was in a wheelchair, it would be 2375 euros for a shared room. It's outrageous. I left feeling indignant. For them, the elderly are just numbers, a price tag. Someday they'll reach that age, and for someone to come along and put a price on them... stealing is a sin.
- carmen soto del castillo
I've given one star so I can give you the option to comment. Never take your elders to this nursing home; it's degrading. My father lived there for a month and made it in just fine. Neglect, secrecy, lies, dirt, and disarray. They don't let you in to visit the rooms to at least know what condition your father is in. They don't let you past the door to visit. Because the family can't see you coming in? What's behind those doors? Not even at the entrance to see the menu your loved ones are going to eat. Visits are twice a week, but the worst of all is coming now. When you go to pick them up to spend two hours with them, they come out dressed in other people's clothes. You don't have their names, their rooms, or their names marked? What's the first thing they force you to do when you enter? Not even their blanket; they give them the first one they can find. They make mistakes about wheelchairs, they're not theirs, nor cushions, nor jackets. What kind of staff works there? But the worst part of all is that they take them out, and you see their faces dirty from having had a snack or breakfast and not cleaning them, their fingernails dirty yellow from food, long, their eyes so watery that the first day I had to go to a cafeteria to wash their eyes, hands, and mouth. And I could go on and on and write a book of harrowing incidents from the director to the doctor, nurses, and all the staff. Here's my review. PLEASE DO NOT TAKE YOUR LOVED ONES HERE FOR GOD'S SAKE!!!!!!
- Sergio CE
Making the decision to place a loved one in a care home out of necessity is never easy. We feel like we've done everything right, meticulously evaluating the facilities, the management, the staff's treatment, the food, and ultimately, the care that the person we've entrusted to them deserves—the person who will be making the care home they've chosen their own. From my experience, I have nothing but praise for the center and its staff in every aspect, especially for the difficult situation they faced during the COVID-19 pandemic, which, I must say, was always handled impeccably.
- Asdegades
First and foremost, I want to express my regret at the decision we made to leave my father in a place like this, and I will dedicate some time to describing the awful and horrific experience we had. The pictures they put on the app of living rooms, dining rooms, bedrooms, bathrooms, patios, etc., are beautiful. Yes, everything looks lovely, but they're just photos. They didn't show us anything at all, just the entrance, a patio, and a cold, cold visiting room, like something out of a funeral home. What really caught my attention was that inside the patio, on one side, there was a glass-enclosed area for "SMOKER'S"—a designated smoking area in a residence for elderly people, many of whom are ill. Unbelievable! They had my father wearing someone else's clothes from the first day we visited, which was a Wednesday, and on Thursday he was still wearing the same clothes. On Saturday, when we decided to take him out of the "residence" (in quotes), he left wearing the same clothes, despite having a suitcase full of new, labeled, and clean clothes. He spent four days in someone else's clothes. He fell in the dining room and says he was calling for help, but no one came to his aid. This happened in the dining room. They gave him 13 pills, one for each daytime and nighttime doses, and he dropped two at once. Pills were left on the floor and given to him to take; his shoes were new and were covered in his roommate's excrement; there was a control upon entry, especially regarding the FFP2 mask, which I think is great, but residents were coming and going from the street without masks; there was a restriction on visits to only one person three times a week; if I want to see my father every day, they won't let me; and above all, there was the secrecy surrounding where my father sleeps, eats, the staff's services, meals, etc., which is perfectly normal. In short, what I wouldn't want for myself, I wouldn't want for anyone. If you love your parents or relatives, don't make the same mistake and horror of leaving them in this "RESIDENCE." I apologize for the length of this review, but I left out many things. It was the most horrible experience, especially for my dear father, to whom I apologize for making this mistake with you. A kiss, Dad.
