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RESIDENCE

Vivienda comunitaria Kaia

Santurtzi, Bizkaia3.7/ 5

Sobre esta residencia

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Información de contacto

Santurtzi, 48980 Bizkaia

Titularidad

Private

Opiniones

La residencia "Vivienda comunitaria Kaia" recibe opiniones muy divididas que reflejan una gran disparidad en la calidad de atención. Mientras que la mayoría de los usuarios elogian el trato cálido, personalizado y afectuoso del equipo, especialmente de Isabel y su equipo, así como la comodidad y adaptación de los residentes, existe una reseña muy crítica que denuncia negligencia grave en los cuidados, falta de información y conocimientos cuestionables sobre nutrición, con consecuencias serias en la salud del paciente. Una recomendación recurrente menor es

  • Esmeralda Salinas Tapias

    Poor care at the beginning and terrible at the end. My relative entered with a walker nine weeks ago and left completely wheelchair-bound with first and second-degree ulcers, with hardly any sensation in their legs and no muscle tone at all. These are truly awful professionals. The fact that they say a diabetic can't eat bread leaves me speechless. Such ignorance! They barely provide any information about the resident, and what they do provide is contradictory. They must think they can deceive us, but it's obvious from the start. I don't know how this center is even open!

  • Maria Jose Vivanco

    My mother has been in this residence for four months and we've been delighted. The care given to the elderly is very loving and everyone who works there is wonderful. We appreciate the effort you made to help my mother settle in and feel comfortable. Thank you, Isabel and team!

  • Maryhelenmaryhelen maryhelen

    Hi! After four months of recovery from complicated surgery, and two stays in care homes... I have to tell you that at Kaia community living, I found what I was looking for: personalized attention, respect, affection, and friendship. Thank you guys, you're great!! The only thing I have to say is about the food. In both care homes, the food is catered. And all I'm saying is that the companies should think about who their meals are for, so they can improve their preparation. Thank you for everything, and keep up the important work... which not everyone can or wants to do!

  • Marty Mc Fly senior

    They are very good, very kind, and treat the elderly very well. Isa, from management, is very kind and always attentive to everything.

  • Yoli García

    Hi, I'm taking my mother-in-law to Kaia, and the service is great and the girls are amazing. My mother-in-law doesn't even want to go home, hehe. Greetings and thanks to the girls on the Kaia team.