Sobre esta residencia
Comprometidos con las personas mayores en Santurtzi
Información de contacto
Santurtzi, 48980 Bizkaia
Facilidades
- Habitaciones individuales
- Habitaciones dobles
- Sala de actividades
- Capilla
Servicios
- Médico
- Fisioterapia
- Psicología
- Lavandería
- Comedor
- Animación sociocultural
- Estimulación cognitiva
- Atención personalizada
Titularidad
Public
Opiniones
La Residencia Nuestra Señora de Begoña recibe opiniones muy polarizadas: varios familiares elogian ampliamente el trato cálido y profesional del personal, así como la atención médica y el impacto positivo en la calidad de vida de los residentes, pero hay críticas graves sobre negligencia médica, desaparición de pertenencias, accesibilidad deficiente y falta de actividades significativas que merecen especial atención. Estas evaluaciones contradictorias sugieren que la experiencia de los residentes puede variar considerablemente dependiendo de diversos factores.
- Maite Isasi
Hello, I'm Maite, Javi's wife, and we've been residents since February. I wanted to say that our stay has been outstanding. The treatment has been both friendly and professional, making us feel right at home—what more could we ask for?—without compromising on medical care. Thank you all.
- Javi Santisteban
I would like to thank the supervisor and the entire team at the residence for the affection, treatment and patience they are showing my aunt; you have given her back her will to live. Thank you all very much.
- Almudena Martinez
My mother passed away years ago, and I have to say that this care home leaves much to be desired. The bathrooms on the ground floor are shamefully inaccessible. Be careful with the clothing they mark; if it's good, it disappears. Two pairs of my mother's trousers vanished. The psychologist only has them paint and little else. I should have said this much sooner, but since my mother was the one staying there, I kept quiet. I don't recommend it. Absolutely terrible. One star is just to give it something.
- Rosa Tarancon
My mother passed away on November 13th thanks to the care of the doctor and all the medical and support staff. They neglected her completely. They told me she was doing very well. We transferred her to Cruces Hospital because I insisted, because they thought she was doing great... she arrived at Cruces with severe dehydration... and no matter what they did there, they couldn't save her. The doctor, honestly, doesn't care about anything... since they're old... let them die. I really think there are more people in the nursing home with similar cases. Be vigilant; they're your parents. Something should be done... they're dying... and everyone else gets away scot-free. It's shameful.
- lucia daría fuentes cahue
Solo puedo tener buenas palabras para todo el personal auxiliares, animador, sicóloga,trabajadora social, personal de recepción,furgoneta...todos!!!! Mi amma lleva un año en la residencia y todo es atención y cariño hacia ella. Gracias a todospor cuidarla tan bien.
