Información de contacto
Ávila, 05002 Ávila
Titularidad
Private
Opiniones
La Residencia DomusVi Decanos Ávila presenta opiniones muy polarizadas: mientras algunos familiares elogian calurosamente la dedicación y el trato compasivo del personal de cuidadores y enfermería, otros reportan serios problemas de gestión, negligencia, abandono de residentes en sus habitaciones y una dirección que carece de empatía. Las críticas más graves señalan falta de atención personalizada, actividades limitadas y problemas logísticos, aunque parece haber una brecha significativa entre la calidad del trabajo del personal de cuidados y la gestión administrativa del centro.
- Ana Valbuena
If you care about your loved ones, don't take them to that center... terrible management and alleged negligence have been reported. Our experience was chaotic. There are no accidents or alleged negligence in well-organized and managed centers. When our mother passed away, the management's reaction was quite cold and distant. I have never seen anything like it from any other social and healthcare center. Any director knows they represent a business group, a group identity, and certain principles and values. I don't believe that the values this director displays—despotism, arrogance, indifference, and speeches focused on shifting blame instead of showing a minimum of empathy to a family that has lost a loved one—represent the identity of that group. It's very sad that they have people like that running centers.
- Sonsoles Sanchez
I want to express my gratitude for the care and professional, compassionate treatment my parents, Jose Sánchez Blázquez and María Sánchez Sánchez, received from all the professionals at DomusVi/Decanos Ávila, especially the nursing and support staff. Thank you from the bottom of my heart.
- Granja-Escuela Mis Amigos Los Niños
I want to thank all the staff caring for my parents for the love and attention they give them, and the dedication they put into their work, which makes them so happy. It's wonderful to see these workers caring for our elderly and making them as happy as I see the children at work.
- Angel
The people who run this care home are shameless, and the psychologist is just as bad; only the caregivers are any good. The treatment of the elderly residents is getting worse and worse; they're left abandoned without a care in the world. All they care about is squeezing more money out of the poor people… it's disgraceful. My grandmother, for example, isn't even taken to the dining room or to the activities, and the explanation they give is that she coughs—it's shameful! Besides, the food is awful; it's getting worse all the time. Choose another care home because this one leaves a lot to be desired. They leave the poor elderly residents in their rooms 24 hours a day. It's heartbreaking.
- MARÍA SÁNCHEZ-FERRERO DÍAZ
Their Wi-Fi doesn't work either. They give you a username and password, and it worked one day, coincidentally, on the day of the festival in June. Never again. The blog, with a different link, works, but it's completely unrelated to the previous one. The other one had upcoming activities and the monthly menu.
