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Zaragoza, 50015 Zaragoza
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Calcula tus ayudas para este centro aquíOpiniones
El Servicio de estancia diurna Emera Zaragoza recibe opiniones muy divididas: mientras algunos usuarios elogian la limpieza, la calidad de la atención y el trato amable del personal, otros reportan un deterioro significativo en los servicios, especialmente tras cambios en la dirección, con quejas sobre falta de personal, deficiencias higiénicas y gestión inadecuada de pertenencias de los residentes. Las evaluaciones positivas destacan las instalaciones y el cuidado, pero las negativas revelan preocupaciones graves sobre la administración y la capacidad de respuesta ante reclamaciones.
- teresa minguillon
My mother was there for four years; it was fine at first, but the last few months have been awful. They changed the director, and it's been terrible. There's not enough staff, and the hygiene is lacking. It's been a very unpleasant experience. Several family members and I have filed complaints with the IAS (Andalusian Social Institute).
- Tane
Senior living residence. Spotless and clean. Excellent treatment of families and residents. Various rooms depending on the resident. Good food and a large outdoor area. Moderate price. Outside with bars and terraces for strolling and socializing. Highly recommended.
- Susana Valero
It works worse every day, despite the complaints, I don't recommend it, the management team washes their hands of our requests.
- Sara Fernandez
My mother was there for about two and a half years. The care was wonderful, and the elderly residents were very well looked after. I have no complaints, except that when I went to collect my mother's jewelry, it wasn't there; supposedly, they were keeping it safe. I also never understood how her dentures went missing.
- Begoña Barcelo Rozas
I'm happy with the care my mother receives. The staff I interact with are very kind and always willing to help. It's been a very difficult few months, and I think they've handled the problems well. The only thing that could be improved is the control of residents' personal belongings.
