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Guardia (La), 45760 Toledo
Titularidad
Private
Opiniones
El Centro Geriátrico Santo Niño presenta una clara división entre la calidad de atención del personal, que es calificado como atento, amable y dedicado, y la gestión administrativa, particularmente problemática debido a la retención de depósitos por parte del director José, con múltiples casos de familias esperando meses o incluso años sin recuperar sus fondos. Aunque las instalaciones ofrecen espacios para visitantes y áreas al aire libre, las deficiencias en mantenimiento (humedad y falta de luz) y la falta de comunicación efectiva con la dirección generan una experiencia profundamente insatisfact
- Jhoan Jhoan
WARNING: Do not even think about putting your family member in this care home, as a man named José keeps the deposit (over €1000) he asks for and never returns it. And they don't provide adequate care. You get what you pay for.
- Ladyblue
One star because I can't give it any less. How sad that after losing a family member, you have to wait five months to claim the deposit that's yours... and still get no answer. It's incredible that you want to talk to the director and there's always an excuse, or when they pick up the phone, they tell you it'll be this week, but that never happens. Please, let us family members close the gap as soon as possible.
- Victoria hernandez
My father passed away 10 months ago, and Mr. José still hasn't returned the deposit. He never shows up; you speak to him, and he doesn't even respond. I find it shameful because I've seen that we're not the only ones having trouble recovering our family members' deposits.
- Norberto Gil
Always attentive and very friendly. They treat everyone very well, and there's a dedicated space for visitors and an area where residents can get some fresh air and take a walk outdoors.
- Gemma Gamonal Arriaza
I'm giving it one star because I can't give it less, and because the wonderful staff at the care home are people who don't deserve a bad word from me. They're always attentive and kind, and they do so much with so little. The place smells damp and is dark. The manager, however, is something to be wary of. Even after my grandmother's death, he still hasn't returned my deposit.


