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RESIDENCE

Residencia San Juan de Dios

Constantina, Sevilla4.3/ 5

Información de contacto

Constantina, 41450 Sevilla

Titularidad

Private

Opiniones

La Residencia San Juan de Dios recibe críticas extremadamente positivas por parte de la mayoría de usuarios, quienes destacan la excelente calidad de atención, el trato cálido y afectuoso del personal, la buena alimentación y el notable mejora en la calidad de vida de sus residentes. Sin embargo, existe una reseña muy negativa que describe serias preocupaciones sobre restricciones en la comunicación con un residente, alegando que se le impide contactar con su familia sin justificación aparente, lo que sugiere posibles problemas de gestión en ciertos casos particulares que contrastan fuert

  • Arantxa López

    My mother was only there for three months as a respite care provider, and we were delighted. You call and they give you immediate updates on her health and condition, and we could speak to her whenever we wanted. She always said the food was wonderful, and you could see the care and affection with which they treated her. The only regret was that she couldn't stay longer due to a lack of available places.

  • Francisco Cuevas Molina

    My father was only there for five months before we moved him to a different residence closer to town. I saw that he was treated well and the staff were very friendly. As for my father, his quality of life improved considerably.

  • JOSÉ MANUEL MONTES MONTERO

    My mother has been in respite care and I am very grateful to this residence, from the director to all the staff, for their excellent work and affection, as well as the warm and friendly nature of all the caregivers.

  • maria jose Reguera

    I want to express my gratitude to such a wonderful and outstanding staff for their patience and service to my family member. I am extremely grateful for their unwavering dedication to our elderly. All I can say is thank you, thank you, and thank you! ☺️❤️

  • Jennifer Fajardo Molina

    My grandparents entered this care home together, and my grandmother passed away a few months later. It's been a year and a half since we've been put through to my grandfather, and we don't know how he is. They just keep telling us to call back tomorrow. And all this is for the benefit of some people who don't want us to communicate with him... And that employee only listens to that version of events and even goes so far as to tell us that my grandfather doesn't want to see us, and even makes him say so on the phone, for no reason whatsoever... when my brother and I always talked to him, we even went to visit them, and we've lived with my grandparents our whole lives. My mother can't talk to him either; they won't put her through to him. She's in a care home for people with disabilities, and they call from the center so she can talk to her father, and they tell her to call back tomorrow. I find it incredibly outrageous that they can do this without knowing anything about the family's problems and without hearing the other side of the story. Perhaps they don't realize the harm they're causing. And that my mother asks about her father and they have to lie to her and tell her that he's fine. And I know my grandfather asks about us. I also want to mention that he's gotten sick several times after a call from my brother, and they've used that as an excuse to stop us from calling, which was a lie because nothing added up. I hope to resolve this soon, and since I can't get in touch, I'm posting it here. And I thank that person for telling me that he does ask about us and that there's nothing you can do about it. It's time to stop messing with elderly people and causing them harm. Nobody here wants to call a family member to hurt them; on the contrary, we need to know about him, talk to him, and see him as much as we can, especially for his sake.