Información de contacto
Barco de Valdeorras (O), 32300 Ourense
Titularidad
Private
Opiniones
La Residencia Nuestra Señora de Fátima recibe opiniones polarizadas: mientras la mayoría de usuarios alaba el trato excepcional, la dedicación y el cuidado humanizado del personal hacia los residentes (especialmente con casos de demencia), existe una preocupación significativa sobre la calidad de la alimentación, la falta de actividades al aire libre y, en casos graves, denuncias sobre sedación inadecuada y negligencia en el cuidado básico. Esta disparidad sugiere que aunque la residencia puede ofrecer excelente atención emocional y psicológica, hay deficiencias importantes en
- Neil Baker
Pretty but don't take the kids.
- Jorge RM
Ok
- jose vidal
My mother was there for 10 months. She was cognitively fine, but she had significant mobility limitations, which is why she went there. It was her first experience with a nursing home, and the beginning was complicated since we're from A Coruña, and it meant being very far from all her family. We took it as something temporary, but since she was cognitively healthy, we asked her how she was there, and she always told us she was doing great, that they treated them wonderfully, even those with cognitive challenges, and they were treated especially well, with very caring and loving care. She was so happy that they even called us from another nursing home in the Santiago de Compostela area, and she told us she didn't want to change, that she preferred to wait for something closer to her, that she was fine there, and that she didn't need to. This gave us even more peace of mind, since if she told us that, it was because she was truly happy. Ten months after her admission, we received a call from another nursing home in the A Coruña area. There, she didn't say no because it could be closer to her circle of influence. My mother suffered a bad fate, and two months after arriving at the new nursing home near Coruña, she passed away. From here, I want to express my gratitude, enormous gratitude, for caring for my mother. She loved you all so much. She left with sadness, but with the satisfaction of being able to see more of her children and grandchildren, her friends and family, and that's what she did for the short time she was able to enjoy afterward. Thank you all, to Sofía, the social worker, always willing to help both us children and my mother. To Carmen, the psychologist, who also did a lot for her. To all the staff at the center. You have always shown her great affection and treated her with great respect. She never had a bad word to say about any of you; she appreciated you very much. And also to the residents. She was there long enough to make friends with many of you. The day we left, I could see tears in everyone's eyes as we said goodbye. Eternally grateful, Ramón and Paula.
- Alejandro Rodríguez
My mother has been hospitalized with senile dementia for a month, and I can say that the best thing, without a doubt... the staff is top-notch, very attentive and kind (especially with the residents, which is what matters most). I hope they don't lose that humanity. I need to improve the food (the catering, of course...) and, above all, not taking them out into the courtyard (there, the lack of staff is very noticeable). I don't like them being locked up without seeing the light of day. I have to come from quite far away to get her out, and I can't always.
- Raquel García Míguez
I'm giving it one star because I can't give it zero. DO NOT TAKE YOUR LOVED ONES THERE! My grandfather entered the nursing home on a Wednesday, walking and talking on his own. By the weekend, he was like a zombie, barely walking and not speaking. A few days later, they took him down to the visiting room in a wheelchair, unable to speak, open his eyes, or even stand up or take a single step. He was dehydrated, sedated, and his mouth was full of yellow scabs, which I spent two days picking at. Fortunately, after taking him directly from there to the emergency room at the CHUAC (University Hospital Complex of A Coruña), he was admitted to palliative care, and a week and six days later, he's talking again, making eye contact, and can eat and drink on his own.
