Información de contacto
Serranillos del Valle, 28979 Madrid
Titularidad
Private
Opiniones
La Residencia Castilla destaca por ofrecer un ambiente familiar y acogedor donde los residentes son tratados con genuino afecto y dedicación por parte de un equipo de staff excepcional liderado por Sergio y Dora. Los usuarios elogian consistentemente la calidad de los cuidados, la limpieza, la comida casera, las actividades recreativas, la atención médica disponible y detalles personalizados como celebraciones de cumpleaños, sin que se mencione aspecto negativo alguno en las valoraciones. Es considerada una residencia familiar de referencia donde los ancianos se sienten valorados como
- Jéssica Diaz
I've known this residence since it opened, and with the change in management under Dora and Sergio, there was a significant improvement in the residents' well-being. Both my grandmothers lived there, and one of them experienced a remarkable improvement in her health thanks to the care she received from all the staff. The other was always happy and well cared for. Among other things worth mentioning are the thoughtful touches for the residents' birthdays, the decorations and parties mentioned, the homemade food, and the on-site doctor. The residence is welcoming, and the staff are incredibly kind, ensuring all their medications are properly managed and always friendly to everyone. We certainly believe it was an excellent choice.
- Alicia Blanco Guillen
My mother has been here for almost two years, and I can say I've even been in the kitchen... Super clean, well cared for, attentive to their skin, whether they're eating or not, whether they're moving... Celia and Gonzalo and their team of nurses treat them like family. I'm delighted, 100% at ease, and my mother, who is very demanding, feels right at home. Not all nursing homes are the same, of course not...
- Ana Ortega
Highly recommended. Sadly, my grandmother was only here for five months. But we were delighted to see her so well, cared for, and looked after, and she was delighted to see how well she was treated. Gonzalo was always on her side... whatever craving she had, he'd bring it to her! Congratulations to everyone for the excellent service you provide. It's obvious you enjoy your work.
- Loli Perny Calleja
My aunt has been in this residence for a little over a year now, and I'm completely satisfied. Sergio and Dora, the owners, are lovely and incredibly caring with the residents, but the best thing about it is the staff. They take such good care of the elderly women, keeping them clean and, above all, treating them with such wonderful affection. The rooms are tidy and clean, the atmosphere is very welcoming, and the food is so good you'll want to stay and eat there with the residents. Thank you so much for your hard work and dedication. And of course, you can count on this family for anything you need.
- Abraham Diaz
I know of nursing homes where the elderly are just a number, but this one is like a family. The staff is warm and attentive, and for me, it's the best family-run residence for seniors, with or without disabilities. The residents are well cared for; they do exercise, crafts, parties, memory exercises, and have home-cooked meals. There's a 24-hour nurse, a bright porch, and a lovely garden with plenty of privacy. Both my grandmothers lived there, and I have nothing but good things to say about this residence and fond memories.
