Sobre esta residencia
Fundación de Ayuda al Dependiente
Información de contacto
Fabero, 24420 León
Titularidad
Private
Opiniones
Centro Residencial San Nicolás presenta opiniones muy divididas que reflejan problemas significativos en su gestión y atención al residente. Mientras que algunos elogian las instalaciones, actividades y amabilidad del personal, múltiples testimonios denuncian falta de afecto hacia los ancianos, deterioro rápido de residentes, comidas deficientes, problemas de higiene (casos de sarna), mala comunicación de la dirección y prácticas cuestionables con depósitos. La mayoría de las críticas negativas apuntan a una gestión deficiente y a que el bienestar emocional de los resid
- roci gomez
My experience has been awful. In my opinion, the director has selective memory. I sent him an email requesting the invoices for a resident, something he already did in person, and instead of replying, he called my sister saying he doesn't know me and won't even answer. I suppose this tantrum is because it's the second time a relative there has contracted scabies. I'm simply asking for an explanation, as it doesn't seem reasonable given what they're charging him.
- ciel0
My grandmother felt so comfortable in this residence that I'm thinking of staying with her 🙏 Very kind staff.
- antonia quiroga
Well, what can I say about this care home? I'm giving it one star because otherwise it won't let me write a review, but based on my experience, I would never leave any family member there again. I've suffered through it, and it's very hard when you have someone here, a very elderly person, but still very sharp. You hear about things they tell you, but you're far away and can't verify them. They send you photos, and every day that passes, you see how much they deteriorate in just a few days. You see the sadness in their eyes, and that's not something you can fake. I go to see them, and their sadness breaks my heart. You don't see them receiving any affection, which is precisely one of the most important things. I see reprimands because she tells me something they should be doing but haven't, and she tells me about it. When I'm no longer there, the reprimand is for her. I'm sorry, but I don't like it at all. If she doesn't have juice and cookies, she doesn't get a snack. The meals are quite meager and not at all tasty. I'm going to leave breakfast out of my list, but you can imagine. Anyway, I decided to take her because a few more days and things could get much more complicated. Sometimes you think she's trying to control me, but then you realize that's not the case. I decided from one day to the next that I was taking her because I couldn't bear her sadness. I was incredibly lucky to find another nursing home in two days with a room just for her. I went to visit it and was stunned by what I saw. I liked it a lot, but of course, I had to talk to my mother, and I had a feeling she was prepared to endure whatever time she had left. But to my surprise, she said yes, please, take her out of there. I told her I'd seen one I really liked, and she replied even more emphatically that she'd heard it was very good. Well, in two days, everything was arranged. When I said I was taking her, I said it very suddenly because I was picking her up to go to the doctor, but I wouldn't be coming back. Her surprise was very visible. I told the only person I knew who truly loved her and cared about her, and her face changed. I explained, he didn't say anything, just that he was very sorry. When I went back to pick up her things, I obviously had to see the person who seems to run the center, but of course, before I went, he had already told a relative of mine. His arguments are far from the truth, but I don't care; they know what's going on, and I know it better than they do because my mother isn't senile, as he once told me. Anyway, I didn't go to argue, but to give explanations that they obviously won't confirm, no matter how many employees I put in front of me, because he's there, and of course, they won't admit it. An important issue is also the deposit of approximately €1170. Of course, the first thing he tells me is that it won't be returned because we didn't give enough notice, but neither will the 13 or 14 days she wasn't going to be there. Well, I prefer my mother's health and happiness to the money. I already told him to enjoy it, and he said yes, someone would. Well, bye-bye. But please don't go calling other members of my family saying things that aren't true, and if there's such a long waiting list, why are you so worried? We all know we work for money, right? But some professions prioritize other, more important things. Well, to finish, I want to say that I hadn't had the new room reserved for a while, and I didn't move it because my sister ordered me to. It was a mutual decision, but because of the apathy of an elderly person who didn't feel loved and knew she wouldn't last long if she stayed there. I feel so happy when my mother tells me, in front of several employees, when we were going to say goodbye to her, "My daughter, you've pulled me out of hell and brought me to heaven." I feel so happy just looking into her eyes. Anyway, I hope things go well for them and that they enjoy the money they've kept. I prefer my mother's happiness, and since you have such a long waiting list and a room available, I don't understand why you announced your mother's departure with such desperation. Bye bye, and all the best.
- John Vlogs SPAIN
Excellent care for seniors. A wide range of cultural activities and physical education programs are offered. The center has a gym and a physiotherapist. Attention to seniors is provided at all times. Activities are offered daily, and family members are supported every day. The center has a visiting and meeting room, a social lounge, and a large terrace with access to a patio offering views of the surrounding mountains. Beautiful views.
- Mari Rodriguez campos
And I'm adding one out of respect for the employees, who have worked here. They change employees a lot, the service is very poor, and the manager doesn't welcome you. There are many families who aren't happy, for a reason.
