Sobre esta residencia
La Vila Gran és un nou concepte residencial que ofereix serveis socials especialitzats d’atenció per a gent gran.
Información de contacto
Banyoles, 17820 Girona
Titularidad
Private
Opiniones
La Residencia La Vila Gran genera opiniones muy polarizadas entre sus usuarios. Mientras que la mayoría de reseñas (cinco de seis) destacan el profesionalismo excepcional del equipo, la calidez humana, las excelentes instalaciones y el cuidado integral que reciben los residentes, una reseña muy crítica cuestiona la calidad real del servicio, denunciando falta de capacitación del personal, restricciones injustificadas en la libertad de los residentes y una gestión enfocada en ahorros a costa de la calidad. Esta discrepancia significativa sugiere que la experiencia puede
- josep riera
Our brother Jordi had a short but intense stay there, until he died. We only have words of gratitude for the entire team at the center, they are excellent, especially the management of the residence Anna and Xavi, they have supported us at all times, finding solutions in complicated situations. I would also like to thank Mrs. Amparo for her understanding and patience.., and nurse Charle for her professionalism and attention. A residence recommended in every way.
- Mónica
Without a doubt the worst residence, everything seems very nice and prepared and everything is a lie, untrained staff, some without an employment contract, others who do not understand our language...the nefarious management only wants to save money at the expense of residents and workers. The housekeeper only knows how to call workers and even grandparents, she fills her mouth with explaining her experience and leads the residence fatal...that's why it has no public places... By the way, the grandparents go to the bathroom at established times...they cannot go to their room...they cannot use the areas freely. ...in short, the worst by far.
- Laura del Águila
We would like to express our sincere gratitude to the entire team at the residence. Since our mother has been there, we have seen an extraordinary change in her stability and well-being. She is a woman with a very complex character, but you have managed to maintain her serenity in an admirable way. Your dedication, patience and humanity have not only made a huge difference in her life, but also in ours. For the first time, as a family, we feel a peace of mind that we have never experienced before. It is impressive to see how a team like yours manages to create such a warm and safe environment, and to care with such professionalism and affection at the same time. You are an example of what it means to care from the heart. We do not have enough words to thank you for everything you do, but we hope that this review reflects our admiration and esteem for you. Thank you for such valuable work and for the great impact you have on the lives you touch every day.
- Jordi Colomer Feliu
To tell you that you have acted with the utmost professionalism, always attentive to uncertainties, accompanying with energy and feeling. Both the mother and the family have always felt welcomed, twinned, with attention and bond. A heartfelt hug.
- Josep Rauli
Thank you to Vila Gran for the attention they have with my mother in particular and all the residents in general. They have magnificent facilities and a very dedicated and professional staff. They provide service in all aspects, be it medical, educational, recreational, effective or emotional, with very well-trained professionals, and covering all needs, both leisure, health, entertainment or physical and mental maintenance, in addition to organizing events and collective activities that promote friendships and hobbies of the residents. Thank you very much from the bottom of my heart. It is a highly recommended retirement home!!
