Información de contacto
Santa Coloma de Gramenet, 08924 Barcelona
Titularidad
Private
Opiniones
La Residencia Moll de Fusta 2 presenta opiniones extremadamente polarizadas: mientras que la mayoría de usuarios elogia la calidad de la comida, la calidez del personal y la atención personalizada, existe una grave denuncia sobre negligencia médica que resultó en la muerte de una residente, con fallos críticos en los protocolos de cuidado y falta de comunicación con la familia. Esta disparidad significativa sugiere posibles inconsistencias en la calidad y estándares de atención que merecen investigación y mejora urgente.
- Adrià Román Marrupe
My great-grandmother spent 15 days in this care home. Four days before she died, she started feeling unwell (due to aspiration pneumonia and a urinary tract infection). No one attended to her during those four days, even though family members told the staff she wasn't well. Two days before she died, they took her to the emergency room in the early hours of the morning without communicating with any family members. After three hours alone in the emergency room at 94 years old, the hospital called us to tell us she was there. When we arrived, they told us there was nothing they could do; the infections had spread, and she died 48 hours later. When we contacted the director to ask for an explanation, she acknowledged failures in the protocol and offered an apology—a hollow apology that demonstrates the lack of humanity and negligence committed by the team of "professionals," who clearly lack the knowledge, the desire, and the skills necessary to work with this type of person. The director showed zero empathy and a great deal of negligence. Our family can do nothing more to bring her back, but the service provided will not go unpunished, and her death will not be in vain. We do not recommend this residence to anyone; our loved ones do not deserve this kind of treatment.
- Puper Master
The food at the residence is excellent, and the staff always make sure to provide friendly and warm service. I am very satisfied with the service.
- Maribel Pacheco Armenta
Excellent experience at the Moll de la Fusta 2 Residence. The service was always friendly and the staff impeccable. Highly recommended.
- Luis Miguel Mora Hernandez
I felt right at home at the Moll de la Fusta 2 Residence. The personalized attention and friendly treatment from the staff make a big difference.
- Sesi Rosa
Many thanks to the entire Moll de la Fusta 2 team for your dedication, empathy, and support in caring for my father. MC Rosado
