Información de contacto
Puig-reig, 08692 Barcelona
Titularidad
Private
Opiniones
DomusVi Mont Martí recibe críticas uniformemente devastadoras de los usuarios, quienes denuncian negligencia grave en la atención, falta de supervisión del personal, malas condiciones de las instalaciones y descuidos peligrosos para la salud de los residentes, como la administración incorrecta de medicamentos y la falta de atención a necesidades específicas. Los comentarios reflejan una profunda preocupación por el bienestar de los ancianos y personas dependientes, señalando que la residencia carece de los estándares mínimos de cuidado y dignidad que merecen los usuarios.
- NURIA
My son has a disability and is 100% dependent. This morning we went for a walk in his wheelchair and left him there for lunch. When we returned to see him in the afternoon, after his snack, we found him still wearing his coat, just as we had left him. This means the child had been wearing his coat for about five hours inside the lounge of his unit, a space with the heating turned up high. Neither the morning nor the afternoon shift was able to look after his well-being. This is the level of care we're dealing with…
- Cande Cerdans
They should show a little, not much, more humanity to some residents. Some are treated like royalty, while others are treated like dirt... don't make me say what I think. They want money, yes, but they sorely lack humanity and affection for the elderly.
- Laia Martinez Corral
Terrible experience at this care home If I could give it zero stars, I would. Yesterday, we admitted my grandfather to this care home because the hospital offered us a place urgently. From the very first moment, the facilities made a very bad impression on us: the place looked neglected and in poor condition. Today, after researching the care home further and finding very negative information, we decided to go and pick up my grandfather immediately. When we arrived unannounced, the reception staff's reaction was alarming: they hurriedly announced that we were coming up, as if they wanted to hide something. Upon arriving at the room, the condition was deplorable: a mattress in terrible condition next to the bed, broken wardrobes, damaged doorknobs, and blinds completely lowered, giving it an abandoned appearance. To top it all off, my grandfather's clothes weren't in the room. He was wearing the same clothes we had left him in the day before, and which we assume he slept in, demonstrating a complete lack of care. Furthermore, they gave him cold, unthickened milk, even though my grandfather needs it because he has dysphagia—a very serious detail that could jeopardize his health. When we were in the common room with other elderly residents for about 15-20 minutes, there wasn't a single staff member supervising them. They left vulnerable people completely unattended. This residence is not up to the standard that any elderly person deserves. I wouldn't recommend it to anyone. Luckily, my grandfather is already home, and we are looking for options—not necessarily better, just decent ones—where he can stay.
- Paula Sebastián Serras
This residence is a disaster. My brother is admitted to the disabled area and the conditions of the facilities are inhuman. They have lost all of my brother's clothes and we keep complaining about it but no one knows anything. Everyone is passing the ball. The walls should be painted, the furniture should be fixed... I'm not saying it should be a hotel but that minimum conditions are met, we are talking about people for God's sake. The director, the coordinator and all the staff are always together... A shame.
- Valentina Torres cobo
How can't we get a zero? My mother has been in the ward for a week and three days, thanks to the fact we were able to get her out of there. The day before we got her out, they gave her medication twice, at 9 and 10 in the morning, and she's leaving with a foot ulcer, which they unexpectedly saw the day before she left. They have no shame whatsoever; for 26 people, there are two people on that floor. I wonder if she's been in there longer, what state she'd come out of there. They shouldn't allow places like that.
