Información de contacto
Vitoria-Gasteiz, 01192 Araba/Álava
Titularidad
Private
Opiniones
La Residencia Elorri recibe evaluaciones muy polarizadas que reflejan experiencias contrastantes: mientras varios familiares elogian sinceramente la profesionalidad, calidez humana y atención cercana del equipo durante años de cuidado, otros reportan problemas graves relacionados con prácticas cuestionables como cargos contractuales injustificados, gestión inadecuada de medicamentos y, en casos extremos, denuncias sobre medicación excesiva y contenciones físicas. Esta disparidad sugiere que aunque la residencia puede ofrecer una experiencia positiva en atención general, existen preocup
- araceli fernandez undiano
Be careful with the contract. It's misleading. You can be out for 5 days and they'll still charge you the same amount. Also, my sister was charged for her medications through private insurance when she was on Social Security. Who wrote the prescriptions? Where are the medications they didn't give me?
- Alberto Castillo González de Echávarri
Gran equipo el que durante seis años, atendió a nuestra madre, profesionalidad , trato cercano y sensación de confianza, hasta su fallecimiento en la residencia . Estuvieron siempre dispuestos a escuchar, dudas , preguntas, sugerencias y así mejorar la atención. Muy buena relación con los responsables del equipo, también ambiente cálido con usuarios y familiares.
- Andres Vallinas
My mother stayed at this nursing home for three years, and we are very happy with the care she received. She was very comfortable, and we formed a family-like bond with other patients and their families. Excellent service.
- Yvey 60
My sister posted a review over a year ago, and you replied to her two weeks ago. The only truth you've said is that our relative was there in 2021. There was no disrespect on our part. We didn't meet the night worker, but we would have liked to say something to her. The only problems we had were you and the doctor, who medicated her so she wouldn't move and tied her to the bed at night. Our mother was widowed in July 2021, and we were looking for nursing homes in August. This is what we told you when she was admitted to the Elorri nursing home on September 10, 2021. Now that the owner has retired, by the way, he's a better person than the doctor you defended tooth and nail. I couldn't say which of you two, the doctor or you, was responsible for medicating her to the point of having her admitted.
- Ascen Ascen
Soy familiar de una antigua residente y nuestra experiencia en Elorri ha sido satisfactoria. La atención de todo el personal fue muy cercana y amable en todo momento. La impresión que conservamos de la estancia de nuestro familiar es francamente positiva. Siempre estaremos agradecidos a la atención recibida.
