Sobre este centro
Residencia de ancianos comprometida con la atención integral y el bienestar de nuestros residentes en un ambiente cálido y profesional.
Información de contacto
Monfarracinos, 49121 Zamora
Titularidad
Privada
Calcula tus ayudas para este centro aquíOpiniones
La residencia "U. de estancias diurnas Monfarracinos" presenta una situación contradictoria, con opiniones que van desde elogios al personal de cuidado (destacando profesionalismo y dedicación de cuidadores como Carmen, Luis y Flora) hasta críticas severas sobre deficiencias graves en infraestructura, higiene, protocolo COVID-19 y calidad de las comidas. Mientras algunos familiares reportan adaptación positiva y disposición de la dirección a resolver problemas, otros expresan profunda decepción por el deterioro general de las instalaciones y la falta de respuesta ante problemas de salud e
- Sonia Pérez
My mother was there for four months for a complicated post-hospital recovery. The truth is that she was fine, and although it was difficult for her to adapt, she left very grateful and attached to the staff. Whenever there was something we thought needed improvement, I would discuss it with management and it was corrected. They were also kind to my father when he spent long hours with her. My mother's name is Ana, and she obviously lives better at home, but she doesn't have any bad memories at all.
- FELIPE ALDONZA
I find the overall treatment being given by the nurse deplorable. She has already been caught in several serious misconducts. But even more so now, after I reported that my family was falling ill with COVID-19 one after another, after stopping by the nursing home to visit our relative and doing nothing, they didn't even deign to test him until two days after I reported it, having been in the common rooms with the other elderly people, all without protection. I think it's shameful that after what happened with the nursing homes, they behave this way and on top of that, they dare to say they have no obligation to do it. IT'S A SHAME!!!!
- Ecam Cam
Lately, the place has been deteriorating. My father has been here for almost three years, and we've noticed the toilet seat is loose, and water leaks out from under the floor between the toilet and the bowl. The room smells of urine, or water from the heating pipe that runs under the floor and seeps through the tile grout. The meals are a disaster, poorly prepared! The last thing they served for dinner was chorizo... or something like it, although it was more like a poorly made croquette, unappetizing. In short, we're very disappointed. The doctor is only here two days a week... disheartening! I don't know who we should talk to so that action is taken. Please inspect the facilities and attend to our elderly residents in every way. Thank you.
- Jose Ignacio Zurrón del Estal
I want to thank your team for taking such good care of my father and for your understanding towards his family. Thanks to Carmen and Luis and their entire team. We were apprehensive at first, but you've given me more and more confidence each time. I just want to say thank you.
- Pepe
We would like to acknowledge the excellent care that the residents, and specifically my father Manuel, receive at all times from Flora, the caregiver. She is always kind, smiling, and attentive to the residents' needs. Thank you so much for your professionalism.
