Sobre este centro
Residencia de ancianos con atención integral y personalizada para el bienestar y confort de nuestros residentes.
Información de contacto
Madrid, 28033 Madrid
Titularidad
Privada
Calcula tus ayudas para este centro aquíOpiniones
El Centro de día de la Residencia Avenida de San Luis presenta opiniones profundamente divididas que reflejan posibles cambios en la gestión. Mientras que algunos usuarios elogian la dedicación del personal, las instalaciones limpias y la atención personalizada que ha mejorado la calidad de vida de sus residentes, otros reportan problemas graves como déficit de personal médico, incumplimiento de protocolos sanitarios, reducción de servicios sin disminución de cuotas y falta de atención adecuada. Esta brecha entre experiencias positivas y negativas sugiere inconsistencias en la calidad de atención
- yo mismo martin
It's a disgrace. Many nights, pills were missing because family members were there and attentive; otherwise, the medical protocol wasn't followed. The company that took over the residence has ruined it. Medical staff said I didn't have a fever when it was 39 degrees Celsius (102 degrees Fahrenheit). There were no doctors/nurses when needed, a severe staff shortage, too many sandwiches, and the director, to top it all off, was incompetent. There was a lack of everything. I don't recommend bringing your loved ones there. Even so, many thanks to the few people who work there who, despite the limited resources, went out of their way to make sure everything was alright.
- Selu67
The breakfast room on the second floor has disappeared. Now they cram everyone together in the downstairs dining room. And the worst part is that they've announced the elimination of the nurse on the shifts due to staff shortages, but the fees haven't gone down. In short, they're cutting staff and services.
- JOSE JURADO DELGADO
From day one, the staff provided exceptional service, and the facilities were in excellent condition. I would like to highlight the dedication and close relationship my family had with the management, and thank the entire team of professionals who work tirelessly to ensure the residents feel as comfortable and well cared for as possible. Thank you!
- Pau
I'd like to highlight Orestes's work as the center's director. It's clear he manages everything with great care, respect, and professionalism, creating a warm and welcoming environment. It's so reassuring to know someone with such dedication is at the helm!
- Julio Melon González-Páramo
I couldn't be more grateful to the Residence. From day one, they made us feel right at home, with a warm and caring approach that's hard to find these days. The team is professional, loving, and always attentive to every detail, which gives you immense peace of mind when you leave someone you love in their care. The facilities are well-maintained, clean, and accessible, but most importantly, there's a warm and welcoming atmosphere. It's clear that they don't just care for the residents here; they also provide companionship, listen to them, and make them feel valued. My grandfather is not only well cared for, but he has also regained his zest for life and activity thanks to the organized activities and the affection he receives every day. As a family, we feel we made the best decision. I wholeheartedly recommend this residence. Here, the residents aren't just a number; they're part of a family.
