Información de contacto
Granada, 18008 Granada
Titularidad
Private
Opiniones
El Centro de día DomusVi El Serrallo destaca por su equipo profesional, amable y dedicado, así como por sus instalaciones limpias y bien mantenidas, lo que ha generado una gran satisfacción entre los familiares de los residentes. Sin embargo, existe una preocupación importante respecto a la calidad de la comida, que según algunos usuarios ha ido deteriorándose progresivamente, presentando platos insuficientemente condimentados, mal cocinados y poco apetitosos, lo que ha generado quejas que aparentemente no han sido atendidas adecuadamente por el centro.
- Jorge Dominguez
I visited the center and felt very welcome. The residence is clean with great facilities, and I was able to see that the residents are treated with great respect. Special mention goes to the social workers who treated me with such kindness and professionalism.
- Pablo De La Osa
A wonderful team of professionals, each an expert in their field; such friendly, kind, and caring people... who make us feel right at home. Thank you all for everything.
- IGNACIO NESTARES
We are so grateful for the care my mother receives every day. From the director, Beatriz Vico, to every single member of the team, they are all incredibly professional, caring, and provide her with fantastic attention at all times. The facilities are wonderful, always spotless and tidy. They also organize many activities. My mother arrived after fracturing her leg in a fall. She was reluctant to stay long, but now she doesn't want to leave.
- Bernardo Chabbey
I have a relative at the center, and we are very happy with the treatment and service in general. When we decided to admit them, we were personally assisted by the center's director, Beatriz, a delightful person, very kind and professional. I can only say that we are very happy with our decision and grateful for the overall care at Domus Vi El Serrallo. Greetings to all.
- Jorge David Mingorance
Although the staff is friendly and caring and the facilities are good, the food has been gradually deteriorating. I understand they have a healthy diet, but it's completely lacking in flavor and doesn't have a "homemade" feel. They often stop providing broth, and the dishes are undercooked (fish is very rare, potatoes are hard, and pasta is plain without any sauce or spices), so residents often throw the food away. I understand they follow a nutritionist's manual, but the kitchen hasn't adapted it to give it a traditional flavor. Similarly, the afternoon snack and breakfast are slowly getting worse, with toast, honey, and oil being replaced by cookies and processed pastries. My parents are currently residents, and I'm just summarizing their complaints, which have been ignored by the center. Even though they are elderly, they have their own opinions.
